Job Description

JOB TITLE:

Customer Service Rep. w/EDI and Retail Routing experience

Temp to Hire

Shift: 8:00am to 4:30pm

Pay Rate: $17-$19 DOE

*Must be willing to work overtime during peak season (July-Nov)

RESPONSIBILITIES:

• Prepare shipping documents and schedule freight pick-ups as required (USPS, FedEx, UPS, LTL).

o BOL’S, PACKING SLIPS, COMMERCIAL INVOICES, UCC128 LABELS

• Monitor emails to confirm all orders are received WMS system
• Reviews routing confirmations
• Check product availability against inventory database.
• Request freight quotes, as necessary.
• Work closely with warehouse for scheduled pick-ups/deliveries.
• Make sure all orders are handled promptly, and goods are shipped properly.
• Answer calls and respond to emails from customers.

QUALIFICATIONS (2+ years’ experience)

• Strong knowledge of routing guides for both Ecommerce and retail distribution.
• Required Routing Experience for Major Retailers

o MAJOR RETAILERS: WALMART, KOHL’S, NORDSTROM, MACY'S, JC PENNY, TJ MAXX

• Computer skills with the ability to use multiple programs simultaneously.
• Creative problem-solving, analytical, and decision-making skills.
• Ability to prioritize workload and thrive in a fast-paced environment.
• Transportation, supply chain, or logistic experience.

Company Description

https://www.workforceenterprises.net/