Summer Intern 2018- Payment Operations Charlotte, NC/en-US/search/job/Charlotte-NC/Summer-Intern-2018--Payment-Operations_R2421/apply More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Position Summary The Payments group manages the posting and reconciliation of customer utility payments for all of Duke Energy.nbsp; The intern will assist the Payments group in streamlining the processing of exception payments that are handled manually. Responsibilities of an intern may include the following: * Support Payment leaders by engaging in process improvement opportunities. * Perform analysis to identify process improvement opportunities. * Contact the customer using email and/or phone to discuss payment options * Develop management reporting to track success implementing process improvements. * Ability to work with a high degree of independence * Perform mail opening and data entry as needed to support payment processing nbsp; Working Conditions * Office - requires walking, light lifting, mail opening, data entry, and customer contact. Basic/Required Qualifications * Enrolled and pursuing a Bachelors or Masters degree in Business Administration, Management, Marketing, Social Science or other related disciplines at an accredited college. * Must have minimum cumulative GPA of 2.75 * Must not graduate before December 2018 Desired Qualifications * Sophomore to Masters education level * Cumulative GPA of 3.0 or higher * Experience with Microsoft Office or similar software suite * Strong oral communication skills especially over the phone * Strong written communication skills especially using email. * Demonstrated ability to provide the quantity and quality of work necessary to reach an accomplishment * Demonstrated leadership qualities through effective decision making * Works effectively with others from diverse backgrounds to achieve common goal

• Ability to deliver superior results within allocated time through effective prioritization, scheduling, planning and execution of assigned work * Demonstrated tenacity by remaining persistent in the face of difficulty * Demonstrated research and problem solving skills * Strong organization skills with attention to detail Travel Requirements Not required Relocation Assistance Provided (as applicable) No Represented/Union Position No Visa Sponsored Position No Posting Expiration Date Saturday, March 24, 2018 All job postings expire at 12:01 AM on the posting expiration date. Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. Posted TodayFull timeR2421 We are one of the largest electric power holding companies in the United States, supplying and delivering electricity to approximately 7.4 million U.S. customers. We have approximately 52,700 megawatts of electric generating capacity in the Carolinas, the Midwest and Florida and natural gas distribution services serving more than 1.5 million customers in Ohio, Kentucky, Tennessee and the Carolinas. Our commercial and international businesses own and operate diverse power generation assets in North America and Latin America, including a portfolio of renewable energy assets. Regardless of your skill set or specific interest, we're looking for the best and brightest talent in the industry. Our people make us great - and we're always looking for more. Find your career path today at Duke Energy, where it's more than a career - it's a chance to make a difference in people's lives. Duke Energy is an Equal Opportunity Employer and complies with the laws set forth in the Department of Labor EEO Poster and Supplement.