The work we do everyday matters. From modernizing the grid and ensuring safe, reliable water delivery to creating smarter cities, you can make an impact with Itron!

This position allows college students to gain real world experience in a field while completing their studies. As an Intern in our Global Managed Services organization, you will be responsible for the installation and monitoring of Itron’s enterprise software (SW) applications. Through training and mentorship you will be expected to deliver on assigned projects and tasks related to both the SW applications and the infrastructure in customer committed maintenance windows.

JOB DUTIES & RESPONSIBILITIES:

• Installation, configuration, and maintenance of Itron software applications in support of engineering requirements

• Monitoring of Itron applications using in-house tools, sometimes automated.

• perform maintenance on current servers and services

• Log, track, and update every change following Itron’s change management process

• Troubleshoot application failure analysis and recovery and escalate for assistance, when needed

• Apply software patches, monitor performance and troubleshoot alerts

• Maintain and update local documentation and written processes

• When monitoring, create alerts and dashboards to improve the reliability and scalability of SW and infrastructure

• Package and support deployment of releases

• Adhere to high-quality development principles while delivering solutions on-time

• As the candidate becomes more familiar in Itron process and product it will be expected for the candidate to work in a more self-sufficient manner to make decisions on resolving issues/solutions with the ability to reach for senior level team help as needed

• Minimum 20 hours/wk during the academic year, 40 hours/wk in summer.

EDUCATION:

• Must be currently enrolled in an accredited degree program in a related discipline (i.e. Computer Engineering, Computer Science, Networking, or similar).

REQUIRED SKILLS:

• Experience with Linux OS and Python

• Capable to run basic SQL queries

• Basic understanding of networking

• Strong troubleshooting skills

• Familiarity with system management tools, logical file systems, and client/server environments

• Knowledge of testing principles

• Quick learner with curiosity to find solutions

• Demonstrated initiative and customer-centric mentality

• Ability to work well in a team and communicate technical issues with non-technical people

• Good time management skills and able to work under pressure of deadlines

PREFERRED SKILLS:

• Capable to install and configure tomcat and apache

• Experience working in a production environment and change management process

• Familiarity with version control concepts (Git)

TRAVEL: 0-10%

PHYSICAL DEMANDS: This is a typical office job, with no special physical requirements or unusual work environment

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience.

Itron is proud to be an Equal Opportunity, Affirmative Action Employer . If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com

Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our portfolio of smart networks, software, services, meters and sensors helps our customers better manage electricity, gas and water resources for the people they serve. By working with our customers to ensure their success, we help improve the quality of life, ensure the safety and promote the well-being of millions of people around the globe. Itron is dedicated to creating a more resourceful world. Join us: www.itron.com

Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our proven portfolio of smart networks, software, services, meters and sensors helps our customers better manage energy and water for the people they serve.