PSEGLI Year Round Intern - Customer Experience / Community Partnership Program Date: Jan 2, 2019 Location: Melville, NY, US Company: PSEG Requisition ID: 53423 Job Function/Category: University Recruiting Employment Type: Non-Exempt Full Time This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey. PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy. PSEG is a diversified energy company headquartered in Newark, N.J. Established in 1903. The company has long had a key role in fueling New Jersey's economy and supporting the state's quality of life. Public Service Electric and Gas (PSE&G) is New Jersey's largest provider of electric and gas service serving 2.2 million electric customers and 1.8 million gas customers. Another member of the PSEG family of companies, PSEG Long Island, operates the electric transmission and distribution system of the Long Island Power Authority, with 1.1 million customers. PSEG also owns and operates a diverse fleet of power plants with approximately 10,600 megawatts of generating capacity located primarily in the Mid-Atlantic and Northeast regions and has solar energy facilities throughout the United States. PSEG is a Fortune 500 company included in the S&P 500 Index and is a decade-long member of the Dow Jones North America Sustainability Index. PSEG has approximately 13,000 employees, who are carrying forward a proud tradition of dedicated service that has continued over more than 100 years. Position Description: This Year-Round Intern opportunity is for College level rising juniors and seniors with a minimum GPA of 3.0 seeking a Bachelors or Masters degree in Business. To qualify you must be available to work part-time and sometimes full-time during the school year and full-time (minimum 10 weeks) in the Summer. Assignments will be made to utilize your knowledge and offer an opportunity to gain experience by supporting department activities within a wide variety of business, community and marketing related opportunities. Duties include (but not limited to): * Support analysis of operations such as event gap analysis, time studies, customer satisfaction, customer issues and resolution. * Identify additional initiatives to achieve company operational goals and scorecard targets. * Support the development of weekly, monthly or quarterly reports as required by the business area. * Ability to design and analyze Excel reports based on collected data sets. * Support public relations and marketing efforts to increase customer awareness of company's outreach efforts. * Create/maintain Excel spreadsheets as needed for tracking etc. and prepare PowerPoint presentations as needed. * Analyze data in Microsoft Access, Excel, or other database tools. * Participate in group brainstorming to drive/improve customer awareness of outreach efforts. * Apply critical thinking to produce alternative ideas and solutions. * Ensure communication and documentation is clear and proper action is taken based on business rules and all internal processes are followed. * Special assignments as determined by manager. * Identify and recommend alternative/ process solutions (process improvements). Education and Qualifications: Required: * Actively pursuing a Bachelors or Master degree from an accredited institution in Business with a GPA of at least 3.0. * Available to work part-time (min 20 hours per week, preferably 24 hours per week) and full-time during breaks throughout the school year. * Proficient in Microsoft Office including Outlook, Access, Word, Excel, and Power Point Applications. * Excellent written and verbal communication skills; analytical mind, results oriented, attention to detail and ability to meet established deadlines are required. * Planning and organizational skills. * Must foster an inclusive work environment and respect all aspects of diversity. Successful candidate must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices. As an employee of PSE&G or PSEG Long Island, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. This site (http://www.pseg.com) is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through empower which can be accessed through the mypseg homepage by clicking on the employee center tab, then under the empower header, choose careers. Business needs may cause PSEG to cancel or delay filling position at any time during the selection process Public Service Enterprise Group (PSEG) is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legal protected characteristic. Legally protected characteristics included, race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. Need to request an accommodation? If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision. Nearest Major Market: Long Island Nearest Secondary Market: New York CIty Job Segment: Intern, Database, Sustainability, Summer Internship, Entry Level, Technology, Energy