Career Opportunities: Fall Intern (Desktop & Network Support Specialist)
(28354) Req Id 28354 - Posted 06/26/2018 - The Human Energy of S&C
Integrity, enthusiasm, sustained energy. These are the traits that S&C
has always looked for and found when seeking people to join our 100%
employee-owned team. S&C supports these qualities with a strong package
of pay and benefits, excellent education and training programs, a
challenging work environment, and broad opportunities for advancement.
Location: Chicago Address of Location: 6601 N Ridge Blvd, IL, Chicago
60626 Education Requirements: High School Diploma/ GED Required Relevant
Work Experience Requirements: Less than 1 year JOB SUMMARY Working in
Information Technologys Client Services group requires the ability to
work in a high-performance, global support team. Client Services
supports S&Cs PC install-base of 2,700+ systems around the world. The
technical knowledge desired includes PC hardware, PC operating systems,
application software support and networking/telecommunications. The
responsibilities of this position include, but are not limited to, the
following: - Respond to and prioritize requests for technical support or
assistance - Identify and analyze support issues, determining cause,
resolution and potential trends - Provide guidance and recommendations
in the most effective use of technology - Facilitate relationships with
external organizations regarding technical issues and software
functionality - Prepare/maintain procedural, educational or related
documentation/communications - Follow established standard work and best
practices; define new standard work as appropriate - Install or assist
in the installation and maintenance of technical equipment and/or
software - Perform other similar and related duties as assigned To
select this job as one of interest to you, at a minimum, you must have
the following: - Currently pursuing a degree in Computer Science,
Information Technology or related field and in good standing -
Experience in a technical support role involving client technology
including but not limited to: - Windows 7 and 10 - Microsoft Office 2016
- Dell desktops, tablets and laptops - Kyocera printers - Excellent
interpersonal and customer service skills - Demonstrated ability to
communicate effectively and professionally in all written and verbal
communications - Ability to work independently with minimum supervision
in a fast-paced environment - A team player and a self-starter with a
can-do attitude MAJOR PHYSICAL DEMANDS - Standing: Some tasks performed
in a standing position - Lifting: Frequent lifting of items weighing up
to 30 lbs - Walking: Frequent walking of varied distances - Carrying:
Frequent carrying of items weighing up to 30 lbs - Pushing: Occasional
pushing of computer carts - Pulling: Occasional pulling of computer
carts - Bending: Occasional bending to perform a variety of tasks -
Reaching: Frequent full range of motion from above the shoulders to
below the knees - Handling: Frequent handling of computer equipment
weighing up to 30 lbs Number of Openings: 1.00 Employment Status:
Non-Exempt Employment Classification: Co-Op/Intern Shift: 1 Core Working
Hours: 8:30 a.m. - 5:00 p.m. COMPANY OVERVIEW: S&C Electric Company is a
global provider of equipment and services for electric power systems.
Founded in 1911, the Chicago-based company designs and manufactures
switching and protection products for electric power transmission and
distribution. S&C's products help deliver electric power efficiently and
reliably. Some are used to switch circuits. Others minimize damage to
equipment in the event of a fault or reduce the area of an outage by
automatically rerouting power flow; S&C's sophisticated power-quality
products can deliver uninterrupted power for an entire facility, for
crucial process industries. In addition, S&C offers a wide range of
engineering, laboratory, and testing services for electric utilities and
commercial, industrial, and institutional power systems. S&C provides
solutions for customers worldwide. The company has engineering offices
and manufacturing facilities in Chicago, Illinois; Franklin, Wisconsin;
Alameda, California; Duvall, Washington; Rockville, Maryland; and
Orlando, Florida. S&C subsidiaries operate in Toronto, Canada; Curitiba,
Brazil; Mexico City and Aguascalientes, Mexico; Wales, United Kingdom;
South Yarra, Australia; and Suzhou, China. Thank you for your interest
in S&C Electric Company. S&C has a proud and longstanding tradition of
providing equal employment opportunities without regard to race, color,
creed, religion, gender, age, sexual orientation, gender identity,
national origin, disability, veteran status, or marital status. Further,
S&C is committed to taking affirmative action to ensure that qualified
females, minorities, veterans, and persons with disabilities can pursue
equal employment opportunities. For information regarding equal
employment opportunity, please see
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.