Job Description

Job Description

Branch Sales Associates provide solutions and easily connect with branch walk-in customers and will provide an exceptional customer experience from beginning to end. The Branch Sales Associates will routinely shift focus and multi-task to perform a variety of warehouse tasks. Branch Sales Associates have excellent all-around communication skills as well as the ability to prioritize and manage time effectively.

RESPONSIBILITIES

• The Sales Associate objective is to capitalize on sales opportunities, create customer loyalty, and exceed customer expectations by using their guidance, knowledge, computer acumen, and winning attitude.

• Ownership of the entire customer experience. This includes appropriate product selection, accurate order entry and maintenance, accurately and safely picking product, and safely loading customer vehicle as needed.

• Enthusiasm towards Grainger, the branch, our team members, our customers, and the work we perform each and every day

• Understand, agree, and commit to the safety guidelines and behaviors set forth through our organization and comply with all process standards including wearing personal protective equipment when required

• Learn and easily navigate through various computer systems and applications for customer facing and warehouse activities

• Agility to shift focus seamlessly from assisting customers to various other branch tasks including performing warehouse and showroom related tasks safely

• Consistently performs actions consistent with branch sales focus to capitalize on sales opportunities and encourage customer loyalty

• Perform work in accordance with appropriate behaviors, established guidelines, work instructions, and contract compliance guidelines (Military on-site locations)

• where appropriate • Picking, preparing, and staging will call orders/shipping product • Prepare customer backorders and put away other stock received • Assist with merchandising and perform showroom replenishment • Perform inventory counts

REQUIREMENTS

• Flexibility to work any time within branch hours of operation • Adapt communication and style to differing audiences whether it is different personality types, other team members, in writing/email, over phone, or in person • Own your personal development, accept feedback, and be proactive with your leader to support your growth • Must be able to regularly and safely lift up to 50 pounds unassisted and heavier loads with assistance • Ability to learn and operate powered industrial equipment • Performs housekeeping duties as needed to ensure branch appearance meets Grainger standards.

• Successful and timely completion of initial and ongoing training as required • Other duties as assigned according to business needs

KEY BEHAVIORS

• We hold each other accountable and celebrate each other’s accomplishments • We challenge ourselves to move quickly and take smart risks • We build authentic, transparent and honest relationships with our customers • We involve the right people at the right time • We build authentic, transparent and honest relationships with our customers • We embrace success and failure with humility • We make the things that matter better • We create a welcoming, inclusive culture that accepts and respects all people • We trust each other and assume positive intent • We put integrity, safety and sustainability at the heart of everything we do!

Our Benefits for part time employees include!

• Medical, dental, vision, and life insurance coverage starts day one

• Paid time off (PTO) days and 6 company holidays per year

• 6% 401(k) company contribution each pay period

• Employee discounts, parental leave, and more

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Company Description

Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.