Assistant - Operations/HR Support Location: Brunswick, GA, US, 31520 Req ID: 20463 Richs has been able to pull off something rare in the business world: a culture that successfully blends the latest business practices with family values. That means our associates are able to work for a great company while also benefiting from a work environment that fosters world class professionalism combined with family intimacy. Our benefit offerings are reflective of this unique blend of Life, Work and Family . PURPOSE STATEMENT The Assistant - Operations/HR Support is responsible for providing administrative support to the General Manager & HR Manager, department managers, supervisors and associates. This position works closely with Shared Services, Benefits/Payroll Services, and Centers of Excellence (COE) to administer the various human resources programs. This position maintains personnel records, enters data into the HRIS, coordinates recruiting and onboarding, plans and supports associate activities, maintains recordkeeping for various programs such as applicant flow, leaves of absence, unemployment insurance, and provides limited assistance to associates with benefits issues or questions. KEY ACCOUNTABILITIES/OUTCOMES - Maintains personnel files & inputs data into the HRIS - Manages past due benefits enrollments - Oversees MyRichs, Benefits, AC, & GEM account enrollments - Maintains the plant staffing report and administers the plant hourly job posting system - Assists in the planning and coordination of Company charitable and engagement events - Conducts onboarding tasks for new Associates - Prepares and maintains HR metrics & measures - Facilitates terminations - Administers various leave of absence programs - MLO entry/KBASE - Ability to maintain confidentiality of human resources information - Provides timely and accurate completion of all assigned reports, presentations, manuals, etc. - Manages special projects as assigned providing coordination as needed. Ensures timelines are met. - Provides administrative duties to include typing, telephones, filing, faxing, distributing correspondence, etc. - Maintains plant and office bulletin boards in an up-to-date and legal compliance manner. - May be required to serve as back-up to AP Finance and/or Payroll Clerk and will be cross-trained in these functions as necessary. - Performs other related responsibilities as needed to support Rich Products Corporation Business Objectives. - Record meeting minutes for Focus Groups. - Voice of the Associate Champion - Contact various sources of labor supply and advertising for candidates; secure prospects; checking personal qualifications against job requirements; screening, interviewing, and referring applicants for interviews with managers/team coordinators of the positions - Preparation of newsletter; which requires knowledge of software package used to prepare newsletter, writing skills and communication skills. - Apprise H.R. manager weekly as to status of openings, vacancy filling, and staffing requirements. - Working with managers/team coordinators on personnel problems, staffing needs, interpretation of personnel policies and procedures. - Participating in planning and execution of department goals, engagement and events. This may require working different hours of the day to meet with Associates from 1st, 2nd and/or 3rd shifts. - Maintaining good public relations status with other businesses and business people in the community regarding personnel functions. Additional responsibilities may include: - Trains Associates on phone system, sets up mailboxes for voicemail, assigns extensions and provides updates to phone extension lists. Maintains greeting system on automated attendant. - Manages vending machine issues/kiosk issues - Maintains adequate inventory of office supplies and manages purchasing of office supplies as needed. - Coordinates meeting resources such as assigning/scheduling meeting rooms, organizing A/V requirements and gathers materials. Ordering lunch. - Key contact person for vendors of Associate uniforms, vending, or other supplies. Places orders needed and tracks status of vendor service. - Troubleshoot printer issues and call for service on issues that cant be resolved. - Ensure new salaried associates enroll in AMEX and P-Card when necessary. KNOWLEDGE/SKILLS/EXPERIENCE - College degree in Business or Human Resource Management is preferred, or equivalent experience with a miminum of three years experience in Administration and/or Human Resources - Ability to maintain confidentiality of human resources information - Superior Excel / PowerPoint/ Word computer skills - Strong organizational and administrative skills ; ability to multi-task is essential - Tact, above average communication skills, ability to work effectively with both associates and managers - Ability to work variable shifts, when needed, and weekends when necessary - Must have the ability to be firm, consistent with a positive and professional image to the applicants and associates - Must have a sense of urgency with all Associate issues and must be able to close and follow through with all associate issues - Familiar with human resource processes and knowledge (i.e. Employment Law, Recruitment, Selection, and Retention, Associate Relations, compensation). - Rich Products Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.