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Will Call Clerk

United States Foods

Will Call Clerk

Austin, TX
Full Time
Paid
  • Responsibilities

    Will Call Clerk Communicate with internal and external customers. Respond to general inquires and telephone calls. Respond to requests by researching information. Process customer will-call orders in the warehouse. Insure that the customer paperwork is complete and indicates that the customer has paid for the product Work at will-call window. Act as liaison between customers and the sales and distribution departments. Monitor orders hourly to meet customer expectations and internal client deadlines. Administrative Duties: Invoicing, scheduling pick up appointments, updating/editing company files. Represent US Foods in a professional, energetic manner while greeting customers. Handle cash/checks payments on any orders. Schedule courier routes hourly to be delivered quickly and efficiently Process samples that are brought in for Sales Reps/Customers. Answer incoming customer calls as time permits Issue and put away credits File invoices and prepare paperwork for customer pickups. EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status Education High school diploma or equivalent. __ Experience: 2 years Customer Service experience, will-call experience. Preferred: leadership experience and knowledge Knowledge/Skills/Abilities * Able to read and write legibly; basic mathematical skills (add, subtract, multiply, divide); proven communication skills; Must be team oriented and able to get along with others. Should be familiar with Microsoft Office Products (e.g., Word, Excel, Access, Outlook) **Primary Location: **TX-Austin **Work Locations: ** **Job: **Office/Clerical **Organization: **US Foods, Inc. **Job Level: **Individual Contributor **Schedule: **Full-time **Shift: **Day Job **Travel: **No

  • Industry
    Wholesale Distribution