About us

1-grid.com is a fast-growing web hosting company in Cape Town with an established customer base, acquired by recognised leaders in the internet services industry. We have the vision and resources to work towards becoming a market leader in SA; this vision is supported by an entrepreneurial culture that encourages innovation, collaboration, and top performance. We are looking for an experienced HR Officer to join our 1-Grid Team!

Job Purpose

Assist the HR Manager to drive the HR Agenda through managing the delivery of quality talent, ensuring the integrity of HR data and supporting talent development in order for 1 - grid to achieve its operational and strategic objectives. You will be responsible for administrative tasks and will contribute to making the company a great place to work through supporting wellness and employee engagement initiatives.

Duties and Responsibilities

• Drive and support various HR functions, including talent acquisition, labour relations, training, and development activities.
• Assist and drive training and development initiatives, support the training needs analysis process, and scheduling and delivery of training and awareness workshops.
• Manage the advertising, screening and shortlisting of active positions advertised and the completion of recruitment administration and verification processes.
• Maintain electronic and physical employee records and ensure compliance with regulatory and statutory requirements.
• Ensure accurate and timely submission of payroll input and queries/submissions.
• Provide support to employees, on all HR related queries and escalate where required.
• Assist and implement HR programmes, activities and policies, ensure all new policies are communicated to all stakeholders in the business.
• Support performance management tasks, including tracking employee performance, and manage the probation process for new employees.
• Extract monthly HR administration reporting on new employees, absenteeism management, leave, etc
• Experience in ER, advising, scheduling of hearings, including documenting proceedings, experience in chairing (an advantage) however experience in initiating and coaching line, a must.
• Assist with managing, coordinating and monitoring the on-boarding process.
• Work under the guidance of the HR manager in advising line managers in relation to people issues.
• Contribute to job satisfaction through prompt issue resolution and employee engagement activities, driving our culture club, wellness and staff events.
• Ensure procedures, policies and practices adhere to labour legislation.
• Assess climate to ensure an engaged and harmonious environment.
• All other duties and activities assigned on an adhoc basis.

Qualifications and Experience

• NQF level 6 human resource or related equivalent qualification
• 2 – 4 years working experience in HR Officer or Administrative role
• SETA accredited facilitator, assessor and moderator certification (Advantageous)
• Previous experience working within HR in a contact centre environment and/or tech environment
• Must have a strong understanding, knowledge and experience in - LRA, BCEA, EE, SDA, OHS and POPI, and their application thereof
• Self-motivated with high energy levels & ability to deal with confidential information.
• Experience in maintaining an HR Management Information System & basic knowledge of Employee Assistance Programmes
• Strong interpersonal relationship and communication skills and ability to take initiative.
• Experience in working with payroll preparation input and HR administration including exposure to HRIS and payroll systems a must.
• Computer literate with exposure to data analytics

Core competencies

• Solution driven
• Analytical
• Customer focused
• Good interpersonal relationships
• Agile
• Good decision making and judgement
• Be a teamplayer
• Be an Initiator
• Self - motivated and deadline driven
• Attention to detail and quality orientated

Additional

• Ability to influence
• Innovative

This appointment will be made in accordance with the Company's Employment Equity Plan and preference will be given to people from Designated Groups and people with a disability, provided such job applicants meet the inherent criteria of the vacancy. Please note only shortlisted candidates will be contacted.

In with the POPIA the usage of your personal data and sensitive personal data will be used for the following purposes, communicate with you regarding positions you have applied for, assess your skills, qualifications and suitability as well as obtain references and background checks when necessary.