15th Street Tavern in Clarkston is looking for a Restaurant Manager to lead multiple aspects of our business. You will help deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability, and quality goals. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer- service standards. To be successful in this role, you’ll need management skills and experience within a restaurant setting. We want you to know how to oversee the dining room, check in with customers, and balance seating capacity. We expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have unapparelled dining experiences.

Responsibilities:

Coordinate daily Front of the House operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils, and cleaning products

Ensure compliance with sanitation and safety regulations

Manage the restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly, and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Recommend ways to reach a broader audience (e.g. discounts and social media suggestions)

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

Skills:

Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role

Proven customer service experience as a manager

Extensive food and beverage knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff

Strong leadership, motivational, and people skills

Strong financial management skills

Compensation:

This is a salaried position

Compensation is based on experience, highly competitive in a growing market. Open to discussion and negotiations

Salary:

From $50,000.00 per year

Benefits:

Paid time off

Physical setting:

Casual dining restaurant

Schedule:

Evening shift

Night shift

Weekend availability

Education:

High school or equivalent (Preferred)

License/Certification:

Driver's License (Preferred)