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2023 Customer Operations - Associate Business Systems Analyst Intern

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Spectrum

Spectrum

2023 Customer Operations - Associate Business Systems Analyst Intern

Stamford, CT
Internship
Paid
  • Responsibilities

    AT A GLANCE

    You’re a motivated rising senior graduating in December 2023 or June 2024 seeking an internship that could lead you to your first job out of college.

    Customer Operations is seeking students with a 3.0+ GPA with the following Major(s) and from one of the listed accredited Colleges or Universities below.

    Major: Information Technology or related field

    College or University: University of Connecticut, Fairfield University, or Quinnipiac University

    This is a learning-intensive program designed to give you essential business insights and hands-on experience in your field. It’s a full-time, 10-week commitment from May 31, 2023 through August 4, 2023.

    Begin your career journey with Spectrum, named one of the Top 100 Internship Programs in the United States by WayUp. Apply Today!

    Our internships are designed to provide you:

    • Paid, full-time work experience that offers exposure to real-word business.

    • Opportunities to gain new skills and elevate the ones you already have in a dynamic, forward-thinking business setting.

    • Hands-on experience at an industry-leading telecommunications company.

    • Assigned mentor and interactions with senior executives to help you accomplish practical goals you can add to your résumé.

    WHAT YOU CAN EXPECT TO GAIN FROM THIS ROLE

    At Spectrum, we focus on the customer. It fuels and dictates all of the innovation, investment and technology we place behind our mobile, video, voice and internet products. OUR CUSTOMER OPERATIONS TEAMS work together to simplify and enhance every aspect of our customer’s experience. This is where you come in.

    Your role as a Customer Operations Intern will offer experience in:

    • Support the design, build, and test phases for contextualized service experiences enablement and operations team

    • Translate high-level business requirements into functional requirement document specifications for business rule design and configuration

    • Gather, refine, and validate business requirements, interdependencies, and potential risks or issues

    HERE’S WHAT IT TAKES TO GET STARTED

    Skills and experience required for this role include:

    • Ability to travel locally to Spectrum Intern development events and activities throughout the program

    • Ability to work 100% in office

    • Analytical skills

    • Verbal and written skills

    • Proficient in Microsoft Office applications

    • Project and time management skills

    • Works well in a team environment or independently

  • Industry
    Telecommunications
  • Fun Fact
    Spectrum Scholars launched in 2020 and awards $400,000 in scholarships to eligible college students.
  • About Us

    Spectrum is a suite of advanced broadband services offered by Charter Communications, Inc. Spectrum provides a full range of services, including Spectrum TV®, Spectrum Internet®, Spectrum Voice® and Spectrum Mobile®.