AT A GLANCE:

You’re a motivated rising Junior or Senior with a 3.0 GPA or higher seeking a degree in one of the following areas listed below from an accredited college or university:

Bachelor's degree, Analytics, IT or related field, and/or equivalent experience

This is a learning-intensive program designed to give you essential business insights and hands-on experience in your field of choice. It’s a full-time, 10-week commitment from May 31, 2023 through August 4, 2023.

Benefits include professional development sessions, networking opportunities, and mentorship.

THE SPECTRUM INTERNSHIP EXPERIENCE:

You have clear aspirations and are seeking a summer internship program that will help you meet them. Find it at Spectrum, named one of the 2022 Top 100 Internship Programs in the United States by WayUp and Yello.

OUR INTERNSHIPS ARE DESIGNED TO PROVIDE:

• Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting.

• First-rate, hands-on experience in the telecommunications industry.

• Opportunities to connect you with people who can give you a better understanding of the industry and help you accomplish real goals you can add to your résumé, this includes assigning you a formal mentor and interactions with senior executives.

WHAT YOU CAN EXPECT IN THIS ROLE:

As a Spectrum Intern, you’ll be essential to two teams — your respective department and your Intern peer group. Department and team-focused projects account for about 80% of your schedule. You’ll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on May 31st, webinars, community service, cross-functional project, and final presentations.

INTERNSHIP RESPONSIBILITIES MAY INCLUDE:

• Actively and consistently supports all efforts to simplify and enhance the customer experience.

• Creates and or coordinates local, regional and Enterprise reporting and distribution. Assists ROC leadership in decomposing reports to identify actionable areas of opportunity to improve business results.

• Validates the accuracy of data and compliance with the defined ROC processes.

• Provides leadership with summary analysis of results and assists in preparation of reporting or presentation materials as needed.

• Partners with cross-functional teams to coordinate Field Engineering reporting and/or data documentation for new initiatives.

• Ensures consistent data integration across key support systems and compliance with ROC and Field Engineering standards, policies, and procedures.

• Assists with local relevant dashboard, scorecard data accumulation, report preparation and distribution to stakeholder teams.

• Audits support systems to ensure data integrity.

• Participates on conference calls with various internal and external parties to meet critical dates and work through the barriers to production or solution.

• Processes feedback, working with SME or enterprise partners and leadership team to standardize and modify tools, processes and procedures to maximize effectiveness.

• As such, the Intern in this role will be responsible for creating reports and dashboards by gathering and understanding customer requirements, data query dashboard creation and documentation. This will require work across multiple cross-functional teams in a collaborative manner.

HERE’S WHAT IT TAKES TO GET STARTED:

REQUIRED QUALIFICATIONS:

• Must be currently enrolled in an accredited College or University completing a Bachelor’s Degree or Advanced Degree

• Must have at least a 3.0 GPA or greater in current program

• Ability to travel locally to Spectrum Intern development events and activities throughout the program

• Authorization to work in the U.S. without restrictions or need for future sponsorship

PREFERRED QUALIFICATIONS:

• Authorization to work in the U.S. without restrictions or need for Charter Sponsorship

• Ability to work in a team environment

• Oral and written skills

• Organizational skills

• Problem solving abilities

• Proficient in Software including SharePoint Adobe, Microsoft Excel, PowerPoint, and Microsoft Word

• Ability to analyze a complex problem, gather data, present findings, and make recommendations

• Familiarity with communications industry, and/or technologies is desired

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $23.65 to $49.40. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Spectrum’s connectivity products – Spectrum Internet, Mobile, streaming and linear Video, and Voice – seamlessly converge to power our customers' digital lives however, wherever and whenever they want. And with our first-of-its-kind Customer Commitment and 24/7 U.S.-based customer support, we put our customers first and are always available if they need us.