Job Description

• Support pre-sales and post-sales technical activities for Data Center Solutions.

• Assist in understanding customer requirements and translating them into technical

specifications.

• Support system design, solution selection, and application feasibility studies.

• Participate in customer meetings, site visits, and technical presentations.

• Assist with product demonstrations, trainings, and workshops.

• Support troubleshooting activities and help perform root-cause analysis for technical issues.

• Act as a technical interface between customers, sales, R&D, and product management.

Qualifications

• Bachelor’s or Master’s degree in Electrical Engineering or engineering related field.

• Fundamental technical understanding of engineering & electronics systems (e.g. AC/DC

converters, UPS, cooling solutions) and products.

• Basic understanding of technical documentation, schematics, or system diagrams.

• Ability to first response, on-site fault isolation, coordinate failure analysis with factory,

implement and verify corrective actions.

• Ability to communicate clearly with both technical and non-technical. stakeholders.

• Excellent analytical, problem-solving skills and presentation skills.

• Willingness to travel within the EMEA region.

• Ability to work in international, cross-functional teams.

• Working Location: UAE, or KSA

• Experience in a technical or engineering environment/project.

• Basic knowledge of safety, quality, or compliance concepts.

• Additional Arabic language skills.