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Breakfast Attendant

24-7 Hotel Management

Breakfast Attendant

Santa Barbara, CA
Full Time
Paid
  • Responsibilities

    Our Culture:

    24-7 Hotel Management is a local company in the hospitality industry that maximizes our profit potential through training, support, and by creating a dynamic culture for our quality personnel. We have empowered our team members to execute their duties in a manner that ensures our Guests Come First, we sustain exceptional guest satisfaction by aggressively pursuing attention to detail and adding the “WOW” factor to every guest contact and adding TEAMWORK central to every endeavor. Our company challenges every associate to strive for excellence through high performance and loyalty to our guests and our organization with an unwilling attitude to lower our standards or accept second best efforts from our personnel.

    24-7 Hotel Management- promotes innovation, initiative, creativity and constantly strives to improve ourselves. Benefits:24-7 Hotel Management offers a safe and stable work environment with an open-door policy, paid vacation, paid training, health, vision, dental and life insurance; and discounted room nights when traveling in our family of hotels.

    Job Description:

    The Breakfast Attendant is expected to provide excellent customer service to all guest they encounter, whether in the breakfast area or not. Excellent service includes offering a quality product with a smile and promoting the brand standards we are known for–uncompromised service with a focus on guest satisfaction. This position is responsible for the overall guest experience before, during, and after dining in our café.

    Job Requirements:

    •Complete all brand required training

    •Complete all required Safety & Health training

    •Provide personalized service to all guests

    • Regularly communicate and converse with guests to understand how to provide the experience they desire

    •Prepare food and beverage according to the recipe provided

    •Fully comply with all food safety requirements, as outlined in Food Safety Training

    •Sets up breakfast area before guests arrive to display food and beverages items in an organized and attractive manner according to brand standards/requirements.

    •Efficiently replenish buffet with food, beverages and/or supplies as needed.

    •Maintain cleanliness of buffet area throughout the morning by reorganizing and tidying food area as necessary

    •Properly dispose of used plates, utensils, napkins and/or cups as necessary to maintain a clean environment for guests

    •Responsible for keeping inventory stocked by ordering additional food and/or supplies as needed

    Respond quickly to guest requests in a friendly manner and follow up to ensure guest satisfaction

    • Maintain regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards .

    •Maintain high standards of personal appearance and grooming, which include compliance with the dress code.

    • Perform any job-related duties as requested by supervisor.

    Necessary Skills:

    •Food preparation skills

    • Ability to effectively communicate with staff and guests of varied cultural and ethnic backgrounds