LOCATION: United States: Nashville, New York, Minneapolis or Remote

ABOUT US

Nurses are fundamental to the healthcare system, yet are leaving the bedside at an alarming rate. It's predicted the deficit of nurses in the U.S. will reach 1.1 million by the end of the year. GratiaHealth was created to improve the experience of nurses in the hospitals and is building a solution to help hospitals optimize their existing staff by incentivizing nurses in new ways, ultimately reducing contract labor costs and improving retention rates.

THE ROLE

As a Co-founder and the Head of Operations, you'll champion the expansion of the business as we pilot and roll out our solution. Working hand-in-hand with our CEO, you'll direct the new business as it builds and scales its solution to various hospitals inside and outside of our network. You'll codify our operations processes and build out scalable processes as we expand. The company is just beginning so you'll be an integral part of the success of this business and must therefore be highly motivated, process orientated and find comfort within complex and dynamic environments.

KEY RESPONSIBILITIES

• Spearhead pilot initiatives partnering with on site, cross-functional teams
• Identify bottlenecks in process for launching and ongoing management of the process and build out solutions into our processes
• Work with the CEO to think through business strategy and the evolution of the business
• Partner with CEO on GTM strategy and roll out to hospitals
• Build playbooks for rolling out our processes within hospitals both internally and for external stakeholders
• Establish and monitor operational KPIs
• Understand the regulatory and legal requirements in partnership with counsel
• Work with internal resources to build marketing materials for roll out and engagement strategies post launch
• Triage customer needs and build out learnings for the engineering and product teams
• Manage internal vendor relationships
• Build internal company processes as the company grows
• Join investor calls with the CEO when necessary

WHO YOU ARE

• You are an enthusiastic problem-solver who dives into challenges
• You bring order to complex environments and use process to put structure to teams
• You are comfortable in fast paced environments and managing multiple stakeholders
• You're internally motivated with a bias for action
• You are resourceful, if you can't find something you create it

EXPERIENCE

• 10+ years of operations experience, preferably with startup and/or health-tech
• Experience in taking an early software products to market
• Experience working in hospital environments & with clinical teams
• Demonstrable record of facilitating business and project plans, and financial modeling

ABOUT 25M HEALTH: 25m health is a venture studio that incubates and invests in early-stage healthtech startups in partnership with 25madison, LifePoint Health, and Apollo Global Management. Our team, based in Nashville and New York City, partners with entrepreneurs at the earliest stages across engineering (full-stack, security, data science), strategy (fundraising, product, research), design (UI/UX, branding, marketing), and back-office (hiring, legal, accounting, tax). Most importantly, we enable startups to scale faster through our unique provider partnerships, and then accelerate them into the greater healthcare ecosystem.