Job Description
2nd.MD is excited to be expanding our clinical team, and we are looking for Oncology Health Information Specialists who are passionate about helping others. The Oncology Health Information Specialist will work hand in hand with our clinical nursing team to collect and organize medical records, and facilitate world class health care second opinions. 2nd.MD is a high-performance, fast-paced environment, requiring the ability to multitask and prioritize. Organizational skills, flexibility, excellent communication skills, and the ability to navigate through multiple technology platforms are required.
Location: Houston, TX (Galleria area)
Reports to: Manager of Health Information Systems
Responsibilities:
Coordinate with the 2nd.MD team (nurses, 2nd.MD panel of physicians, other Health Information Specialists, etc.) to ensure an exceptionally fast turnaround for 2nd.MD consultations.
Facilitates timely, complete, and accurate retrieval of requested medical records from all identified providers/facilities.
Analyze and format medical records and identify medical imaging studies that contribute to each consultation.
Participates in training less experienced staff.
Promotes best practices and process improvements.
Protects confidentiality of personal health and proprietary business information.
Accurately enter information into a proprietary online platform.
Strives to meet team/personal qualitative and quantitative monthly and yearly incentives.
Qualifications
Preferred:
Excellent written, verbal and interpersonal communication skills
Exceptional customer service skills
Strong critical thinking and problem-solving skills
Comfortable with the pressure of deadline-focused work, and also have the self-discipline to create and adhere to self-imposed deadlines
2+ years of professional experience in a hospital or medical office setting
Experience reviewing and/or identifying Oncology records
Experience with Adobe Pro
Minimum:
Innovative, enthusiastic and professional
Technology proficient (Apple/MAC)
Ability to navigate through multiple technology platforms
Ability to work effectively as an individual and/or team
Additional Information
BENEFITS:
Performance based bonuses
Family Medical Benefits
HSA
401(k) plan
Open PTO + 10 Company Holidays
Team Lunches
Wellness Program
Referral Bonuses
Subsidized gym membership
PHYSICAL DEMANDS/WORKING CONDITIONS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, and filing cabinets.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
This is a full-time position in Houston, Texas.