6PM Hospitality is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team!

Position Summary

The Maintenance Technician position is responsible for maintaining property grounds, public areas, and the hotel guest rooms, while following 6PM Hospitality’s Core Values, 6PM Hospitality and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Essential Functions

Report to work in uniform presented professionally, neat, and clean

Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued

Anticipate and meet the needs and expectations of our guests, then go one step further

Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems that need to be corrected to the appropriate department, Chief Engineer, AGM or GM.

Perform painting/touch up painting

Patch and/or repair damaged drywall

Complete minor electrical replacement and repair, some wiring may be involved

Cleaning and repair of HVAC units

Replace and repair plumbing

Record maintenance issues, with up-to-date documentation on what has to be done, as well as what has been done to correct the issues.

Work orders should be completed in a timely fashion if unable to be completed this should be communicated in reporting system and to the AGM/GM.

Control facility repairs between all staff members as well as ensuring guest requests and comfort are first priority

Assist with lawn mowing, snow removal, grounds cleanliness

Fix/troubleshoot kitchen equipment, laundry equipment, boiler, and HVAC system according to experience

Assist guests with door lock problems, assist with malfunctioning guestroom safes, and expedient responses to emergency situations.

Respond to guest complaints or issues in a timely manner

Assist with the property (hotel and restaurant) on-going preventative maintenance program

Multi-task as necessary. Must be able to jump from one project to the next without neglecting to follow through on the original task

Assist in checking fire protection systems for proper operation and training personnel in their use. Complete monthly fire extinguisher audit.

Maintain open lines of communication between all departments within the hotel

Attend team meetings

Follow all 6PM Hospitality Partners LLC and Hilton processes

Exhibit regular and recurrent attendance records

Other duties as requested by management

Position Requirements:

Minimum Knowledge:

Requires ability to interpret/extract information and/or perform building repair/upkeep functions

May require typing, record keeping, or word processing

Requires good communication skills

License, Registration, and/or Certification Required:

Excellent driving record required

HVAC, plumbing, and electrical certifications preferred

Working Conditions and Physical Effort:

Stress Load: Regular exposure to stresses

Workload Fluctuation: The workload required to perform this job requires ability to adapt to change

Manual Skills: Some portions (10 – 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations

Physical Effort: Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day

Physical Environment: Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable

Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs

Occupational Risks: Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials

Ergonomics Risks: Significant portions (10 - 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures

Safety: Responsible for adhering to all safety policies and procedures of 6PM Hospitality Partners LLC

Required Travel: Position does not require travel to other 6PM Hospitality Partners LLC properties or client locations. Work is completed on the property. Relocation assistance is not provided for this position.

Employee Benefits

Paid time off for all full-time and part-time team members

8 hours of paid volunteer paid for all team members

Holiday pay

Travel discounts for employees, friends, & family

Restaurant discounts

Referral Program

Health, vision, and dental insurance available for all full-time team members

Employee recognition perks and benefits

Advancement opportunities

Paid maternity/paternity leave or adoption leave for qualifying FMLA

Apply today to become part of an authentic, excellence-driven team!