$30/ hr Detention Officer – U.S. Immigration and Customs Enforcement (ICE)

Whalls Group

$30/ hr Detention Officer – U.S. Immigration and Customs Enforcement (ICE)

Hagerstown, MD
Full Time
Paid
  • Responsibilities

    Why Work at Social Purpose Corrections

    Social Purpose Corrections (SPC) is committed to building correctional environments that are safe, professional, and mission driven. Our team members play an essential role in maintaining secure facilities, supporting effective operations, and upholding the standards required to protect staff, residents, and the public.

    At SPC, we invest in the people who make this work possible. Employees are treated as professionals and are supported through training, opportunities for professional development, and clear expectations that promote accountability and teamwork. We believe strong organizations are built by supporting the growth, well-being, and leadership potential of their staff.

    Our workplace culture emphasizes professionalism, respect, and shared responsibility. We strive to create an environment where employees can take pride in their work, collaborate effectively with colleagues, and contribute to safe and well managed facilities.

    Our mission is simple: create safer facilities, stronger staff, and better outcomes for individuals and communities. By joining Social Purpose Corrections, you become part of a team dedicated to high standards of performance, ethical correctional practice, and meaningful public service.

     

    Correctional Counselor – U.S. Immigration and Customs Enforcement (ICE)

    Employer: Social Purpose Corrections (SPC)
    Location: Hagerstown, MD
    Employment Type: Full Time

    PAY: $30/ hr plus bonus eligible

    Position Summary

    The Correctional Counselor supports the day to day needs of detained individuals within an immigration detention facility operating under U.S. Immigration and Customs Enforcement (ICE) detention standards. The counselor serves as a key point of contact for detainees within assigned housing communities and helps ensure that daily living conditions, supplies, and facility services are delivered in an orderly and professional manner.

    Correctional Counselors work closely with security staff, program staff, and facility leadership to maintain a safe, well organized, and respectful housing environment. The position does not serve in the direct security chain of command but functions as a senior staff resource assigned to specific housing communities or program areas.

    Key Responsibilities

    Resident Services and Housing Support

    • Serve as a primary staff contact for detainees within assigned housing communities.
    • Monitor daily living conditions within housing units and report issues related to cleanliness, sanitation, or facility maintenance.
    • Ensure detainees have appropriate access to required items such as clothing, bedding, hygiene supplies, and other approved personal property.
    • Coordinate with facility departments to address resident needs related to housing conditions or daily living requirements.
    • Encourage compliance with facility rules and promote a safe and orderly housing environment.

    Housing Unit Environment

    • Conduct routine walkthroughs of assigned housing areas to monitor living conditions and unit operations.
    • Identify and report facility maintenance issues, sanitation concerns, or operational problems affecting housing units.
    • Support efforts to maintain clean, orderly, and well managed living areas.
    • Work collaboratively with security staff to address operational concerns within housing communities.

    Resident Communication and Support

    • Provide information to detainees regarding facility procedures, schedules, and available services.
    • Assist detainees with routine questions or concerns related to housing conditions or facility operations.
    • Promote respectful communication between detainees and staff while reinforcing facility rules and expectations.

    Documentation and Reporting

    • Maintain appropriate records related to housing unit conditions, supply distribution, and detainee concerns.
    • Report operational issues, maintenance needs, or safety concerns to facility leadership.
    • Communicate relevant information to appropriate facility staff.

    Program Support (Assigned Positions)

    • Some Correctional Counselors may be assigned to support facility programs and activities.
    • Program assignments may include:
    • Assisting with coordination of detainee programs, activities, or educational opportunities.
    • Supporting scheduling, participation tracking, and logistical coordination of facility programs.
    • Working with facility leadership to ensure programs operate safely and in accordance with facility procedures.

    Professional Conduct and Facility Culture

    • Maintain professional and respectful interactions with detainees, staff, and visitors.
    • Demonstrate sound judgment, fairness, and professionalism in daily operations.
    • Support a facility culture that prioritizes safety, professionalism, and ethical correctional practice.

    As employees of Social Purpose Corrections, counselors are expected to contribute to a workplace culture that values professionalism, staff wellness, and high standards of correctional practice while fully complying with all ICE contractual requirements.

    Minimum Qualifications

    • High school diploma or GED
    • Ability to pass background investigation and required security clearances
    • Strong communication, organizational, and interpersonal skills
    • Ability to work in a structured correctional or detention environment

    Preferred/ Substitution

    • Experience working in corrections, detention, residential programs, or institutional environments
    • Experience working with diverse populations in structured settings
    • Relevant education in criminal justice, social work, psychology, sociology, or a related field may substitute for related professional experience on a year-for-year basis.

    Physical Requirements

    • Ability to move throughout housing units and facility areas
    • Ability to respond to emergencies and follow facility safety procedures

     

    Equal Opportunity

    Social Purpose Corrections is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age (40 or older), disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

    Consistent with federal Equal Employment Opportunity policies, discrimination, harassment, and retaliation are prohibited in all employment practices including recruitment, hiring, promotion, compensation, training, and termination. Reasonable accommodations will be provided to qualified individuals with disabilities and to employees with sincerely held religious beliefs as required by law.

     

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