Build Something That Matters. Start a Real Career.

Whalls Group is working with a nonprofit client that is building a safer, more professional correctional system—the first of its kind. Their team is at the center of that mission. They invest in their people with strong training, clear expectations, and real opportunities to grow into leadership roles.

If you’re looking for meaningful work, a supportive team, and the chance to make a real impact, this is where you build your career.

Detention Officer – U.S. Immigration and Customs Enforcement (ICE)

Employer: Nonprofit Partner of Whalls Group
Location: Hagerstown, MD
Employment Type: Full Time
Pay: $30/hour + bonus eligible

Position Summary

The Detention Officer helps keep a secure immigration detention facility safe and running smoothly under ICE standards.

You will supervise detained individuals, enforce rules, and complete security checks. Your work helps protect staff, detainees, and visitors while supporting a professional and respectful environment.

Key Responsibilities

Security and Supervision

• Maintain custody and supervision of detained individuals in assigned areas

• Conduct regular rounds, security checks, and counts

• Monitor movement and activities to prevent issues

• Enforce rules fairly and consistently

• Watch housing units, common areas, and recreation areas

Incident Response and Safety

• Respond to emergencies and disturbances using training and procedure

• Use communication and de-escalation to manage situations

• Report safety concerns or unusual activity right away

• Help maintain a safe environment for everyone

Security Procedures

• Search housing areas and property to prevent contraband

• Maintain constant awareness of detainee populations

• Monitor entrances and follow all security protocols

Documentation and Reporting

• Keep clear and accurate logs of daily activity

• Document incidents and rule violations

• Share important information with supervisors and staff

Professional Conduct

• Treat all individuals with professionalism and respect

• Use good judgment and stay accountable in all decisions

• Support a culture focused on safety, professionalism, and ethics

Minimum Qualifications

• High school diploma or GED

• Ability to pass a background investigation and security clearances

• Ability to complete required detention officer training

• Strong communication and conflict management skills

• Ability to work rotating shifts, including nights, weekends, and holidays

Preferred Experience

• Corrections, detention, law enforcement, military, or security experience

• Military or law enforcement training may substitute for correctional experience

Physical Requirements

• Ability to stand and walk for long periods

• Ability to respond to emergencies in a correctional environment

Why This Role Matters

This team is building correctional facilities that are safer, more professional, and more accountable.

Employees are treated like professionals and supported with training, growth opportunities, and clear expectations. The culture values respect, teamwork, and high standards.

The mission is simple: safer facilities, stronger staff, and better outcomes for individuals and communities.

Equal Opportunity

This employer is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status.

Discrimination, harassment, and retaliation are not allowed in any part of employment. Reasonable accommodations will be provided as required by law.

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