Job Description

CUSTOMER SERVICE REPRESENTATIVE

We have an immediate need for a Customer Service Representative for a Sacramento manufacturer. This position requires excellent customer service skills and the ability to work effectively without direct supervision.

DUTIES AND RESPONSIBILITIES:

· Assistant customers with products and services; identifying their needs and ensuring instructions and information are submitted accurately

· Making follow up calls

· Written communication

· Schedule appointments and maintain calendar

· Act as liaison to vendors and customers

· General office tasks such as filing, ordering office supplies, etc.

MINIMUM REQUIREMENTS:

· Excellent communication skills (written and verbal)

· Knowledge and interest in learning new computer systems

· Intermediate MS Office skills (Word, Excel, and Outlook)

· 3 years’ experience in retail, admin, or customer service preferred

(Admin support, office clerk, clerical skills, customer service, MS Word, MS Excel, account management, coordinator, vendor management)

Company Description

About us: 347 Group, Inc. provides staffing resources to a variety of industries. We have an experienced team of staffing professionals and provide a wide range of services to our clients. Visit our website www.347group.com .