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Retail Team Lead

3940 GROUP INC

Retail Team Lead

Springfield, IL
Full Time
Paid
  • Responsibilities

    3940 Group is seeking a dynamic, sales-driven, Team Leader to join our team!

    3940 Group's Retail Execution Team brings the vision of our clients' brands to life in-store. We make sure every engagement with our customers is a positive and lasting one. We’re a dedicated team driven to provide success not only for our clients but also our employees. We’ve got an insatiable appetite for making a difference, join a team that provides the tools for you to do the same!

    Key Responsibilities:

    Act as an enthusiastic ambassador for our clients

    Present visual marketing and promotional materials with consumers

    Ensure clients service standards are being met

    Up-selling current customers

    Resolve any customer issues

    Execute events to help build brand awareness

    Ensure retail operations procedures, and best practices are being adhered to

    Act as a key liaison between store management and team members

    Ensure weekly and monthly reporting is completed on time and accurately

    Collaborate with the management to build strategy surrounding retail efforts

    Assist in networking and recruiting quality talent

    Support training classes and provide mentorship to staff

    Evaluate store’s performance weekly, monthly and YTD

    Achieve set targets and KPI’s by providing sales leadership to store teams to inspire and enable them to meet and exceed daily, weekly, monthly sales goal

    Requirements:

    BA/BS preferred

    1+ years prior professional experience in retail required

    1+ years of experience in people management including coaching, motivation and development of direct reports preferred