4 Point Consulting is working with Luscious Garage to recruit and hire a Service Advisor for their growing hybrid specialty shop team.

About Luscious Garage:

Luscious Garage seeks an enthusiastic people-person with experience writing service and selling automotive repair. If you’re looking for a new place to grow your career and learn new things, we want to meet you!

LG is a hybrid specialty shop located in downtown San Francisco. We work on *a lot* of Prius, other hybrids too, and a mixed bag of Asian/Domestic in between.

More on us at LusciousGarage.com

Words from our customers here

We're a group of down-to-earth professionals with a passion for top quality workmanship and ethical service practices. We have fun at work with each member sharing lots of different, unique strengths. We take pride in the collective results: a nationally-renowned shop with an overwhelmingly positive reputation.

Besides hybrids, we focus on what's best long term: for business, staff, customers, and our community. We do not sell unnecessary work. We do not cut corners. We actively reduce our environmental impact. Employees are responsible for themselves; you will not be micromanaged. If you need something you will get it. As a group, we value and uphold quality of life.

We maintain factory tools and service information (we do not punt to the dealer); Toyota, Ford, Honda, Nissan. Lots of other hybrid-specific goodies, from batteries to motors. Best of all we enjoy a beautiful and healthy work environment.

Qualifications:

Enjoyment of fast-paced auto shop environments

2+ years of experience writing service and selling auto repair

College level communication skills, verbal and written

Attention to detail

Ability to listen

Ability to focus and follow-through

Ambition to learn new things and take on more responsibilities for career advancement

A cheerful attitude!

No hybrid experience required. We will train, and it will be your best opportunity to learn technology anywhere.

Most important is the right personality to fit in our team and advocate for our customers, to provide a super positive experience while they fix their car.

Job responsibilities:

• Monitor and respond to all contact channels.

• Manage shop schedule and logistics.

• Prepare estimates for upcoming appointments and in-flight repairs

• Communicate detail and updates to customers in a clear, confident, non-pressured, and compassionate manner at all times.

• Greet customers during drop off and pick up.

• Handle payments.

• Move and park cars to expedite workflow.

• Handle some basic facility maintenance (water plants, run to Costco, etc.).

Benefits:

Solid base pay for San Francisco plus commission based on shop revenue.

Benefits include:

• 100% coverage for health insurance (Kaiser)

• 2 weeks PTO base

• Reimbursement for relevant training/classes/certifications

• Sponsorship to attend outside industry events and training

• A healthy, respectful work atmosphere

If you're interested, please email Hiring@LusciousGarage.com with relevant work experience and why you want this job.

***Luscious Garage is a diverse workplace and welcomes folks of all backgrounds***