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Customer Service Consultant

4Three Enterprises

Customer Service Consultant

Perris, CA
Full Time
Paid
  • Responsibilities

    Job Description

    4THREE ENTERPRISES company mission is to foster an environment of growth and we believe that everyone is the master of their own success and the path to success starts with an individual’s preparation for, and commitment to, the challenges that lie ahead. Flexibility and adaptability are essential to thriving in today's diverse world and you must hold yourself personally accountable to the progress of your own success. Success is defined by hard work. These values guide our actions and our approach to the market.

    We are seeking a candidate with a background in Customer Service- Full Time to join our team in our brand new department! We are looking to add 4-5 new consultants on our team. You will be responsible for helping customers by providing product and service information and resolving any issues that may arise.

    RESPONSIBILITIES AS OUR CUSTOMER SERVICE CONSULTANTS:

    • Handle customer inquiries and complaints

    • Provide information about the products and services

    • Troubleshoot and resolve product issues and concerns

    • Document and update customer records based on interactions

    • Develop and maintain a knowledge base of the evolving products and services

    • Assisting customers face-to-face with any billing and/or equipment issues

    • Handling new customer acquisitions and qualifying potential clientele

    • General Labor Background and Sports Minded Candidates excel in this field!!!!

    • College graduates are encouraged to apply

    ​QUALIFICATIONS:

    • Previous experience in customer service, sales, or other related fields

    • Ability to build rapport with clients

    • Ability to prioritize and multitask

    • Positive and professional demeanor

    • Excellent written and verbal communication skills

    OUR OFFERINGS:

    • Competitive Pay, Weekly Bonuses & Incentives

    • Full Training

    • Travel Opportunities

    • Opportunity for management growth

    • Yearly R&R trips for qualifying reps

    • family-like work environment

     

    All entry-level associates assist with the selling of our client’s products and/or services.

    Company Description

    4three was established in San Diego with a mission to deliver excellent marketing services and even better outcomes for clients, projects and products. Our passion for promoting small and medium-size businesses has grown us into a full-service strategic marketing company where we create extraordinary business strategies in different areas. Our goal is to provide the highest quality products and services to all our clients. At 4three, being ahead of the curve in our industry is vital to us. We work to keep ourselves up to date on the latest and best business practices, so our clients can rest assured. There is method to the madness in our work; this is evident when we sit with our clients to discuss their requirements and get a thorough understanding of their brand. Accordingly, we implement the latest tools and strategies to develop customised solutions that can benefit them. This customer-focused mindset has earned us a name for delivering high-quality results in any situation.