Job Purpose:

• To Be The first point of contact for the company.
• Offering administrative support across the organization.
• Welcome guests and greet people who visit the business.
• Coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Key Result Areas:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material. (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email, Order front office supplies.
• Receive, sort and distribute daily mail/deliveries.
• Keep the pantry stocked and clean
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Update calendars and schedule meetings.
• Arrange travel and accommodations.
• Perform other clerical receptionist duties such as filing, photocopying, and transcribing.
• Offer support when necessary to HR Manager, PA to CEO and CEO.

Specifications (Qualifications, Experience, and Skills)

• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. fax machines and printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• High school degree; additional certification in Office Management is a plus.