We are a rapidly-growing document preparation agency looking to hire a data entry account executive rock star for our team! We provide assistance for individuals to enroll into helpful government programs. You should be comfortable multi tasking; accepting multiple phone calls, taking notes and attending to account details. IDEAL CANDIDATE Enjoy helping people Detail oriented, multi tasker Communicate clearly and effectively Positive attitude in any situation Have good time management skills Microsoft Office, comfortable with CRMs (Debt Pay Pro knowledge a plus) MUST have reliable transportation THE JOB Answer inbound calls, update client status Send, receive, organize documents and faxes Make outbound calls to collect documents or reschedule payments Resolve client matters prior to escalation Assist with client comprehension and retention BONUS: If you're already familiar with financial aid or Department of Education programs and processes - please let us know! POSITION DETAILS Full-time availability, 9AM-6PM, Monday thru Friday Wesley Chapel location near Outlet mall Customer service and phone experience Bilingual a major plus! WE OFFER A fun work atmosphere with casual dress code The opportunity to make a difference and help people Training, tools, and support to enhance professional strengths Weekly pay and spiffs Pay is based on starting skillset and experience and will adjust with time and experience within the company. If you feel you're a good fit, please send your resume and a note explaining why you are the best fit. Resumes without notes will not be considered, so please be sure to include one! Job Type: Full-time Pay: $11.00 - $13.00 per hour