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I.T. Maintenance Technician - Level III

A&A Ready Mixed Concrete

I.T. Maintenance Technician - Level III

Mission Viejo, CA
Full Time
Paid
  • Responsibilities

    I.T. MAINTENANCE TECHNICIAN – LEVEL III

    JOB DESCRIPTION

    *** WE ARE CONTINUING TO HIRE CANDIDATES FOR THIS POSITION IN THE MIDST OF THE COVID-19 PANDEMIC. UPON HIRE, TRAINING WILL BE CONDUCTED UNDER SOCIAL DISTANCING MEASURES ***

    Summary

    As a valued member of our team, the I.T. Maintenance Technician will need to be detail-oriented, thorough, and organized in order to play a key role in providing support for all areas of I.T. The candidate will update systems, troubleshoot problems, and provide hands-on support within our organization, as well as work on the day-to-day maintenance of pc’s and I.T. systems. This job is ideal for someone who is dependable, responsible, and detail and achievement oriented.

    Our family-owned company offers highly competitive medical, dental and vision benefits, as well as a 401k plan, flexible spending account program, paid time off and holiday pay.

    Essential Duties and Responsibilities (including the following; other duties may be assigned)

    Planning, Management, and Delivery of assigned I.T. projects to ensure adherence to budget, schedule, and scope of project

    Sets and tracks project milestones

    Establishes and implements project communication plans, providing status updates to affected staff

    Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals

    Resolves internal user problems and ensures correct operation of personal computers

    May perform system setups for new hires

    Performs other related duties as assigned

    Sets up workstations with computers and necessary peripheral devices

    Works with other I.T. staff members to maintain an organized and tidy I.T. storage area and Server room

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Hours, duties, responsibilities and activities may change at any time with or without notice.

    Skills & Qualifications

    Must be organized with attention to detail

    Ability to perform without direct supervision

    Possess a valid Driver’s License

    Exhibit excellent analytical and logical thinking, as well as problem-solving skills

    Exhibit excellent verbal and written communication skills

    Have a thorough understanding of information technology procedures and practices

    Be proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry

    You will also “train” users of the systems to make appropriate and safe usage of the I.T. infrastructure

    Ability to provide instructions to users over the phone

    Be familiar with IP cameras’ installation, configuration, and troubleshooting

    Electrical experience is a plus

    Crystal Reports experience is a plus

    Be proficient in Microsoft Office Suite.

    Having knowledge of VMware, Citrix, and Firewalls is a plus

    Education/Experience

    MUST have 2-5 years of experience supporting the I.T. needs of an office

    Preferred but not mandatory experience: Bachelor’s degree in Computer or Information Science-related field.

    Language Skills

    Candidate must have effective communication skills in the English language in both written and verbal form.

    Position Type/Expected Hours of Work

    This is a full-time position. Days and hours of work are Monday through Friday. Hours to be discussed during the interview. Occasional evening and weekend work may be required as job duties demand.

    Travel

    Travelling locally and nationally might be necessary to perform job related tasks or to attend training seminars, conferences, and events.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 50 pounds at times. Must be able to climb concrete plants’ staircases or structures to perform I.T. related tasks such as installing and/or adjusting security cameras and/or install or troubleshoot Wireless Access Points.

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Constant travel to concrete plans to perform tasks such as installing security cameras, troubleshoot phone issues and wiring, Network problems.

    A&A Ready Mixed Concrete, Inc. is proud to be an Equal Opportunity Employer (EOE).

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