Job Description

Job Details

JOB LOCATION: Fruitvale Office - Oakland, CA

POSITION TYPE: Full Time

SALARY RANGE: $70,000.00 - $80,000.00

CLINICAL TRAINING SPECIALIST

JOB SUMMARY:

The full-time Clinical Training Specialist position is under the combined supervision of Mental Health and Quality Assurance. The Training Specialist is a "go to" person who needs to be very well organized, self-motivated, reliable, and highly detailed-oriented. They must have the ability to work well with other professionals in a collaborative and cooperative manner. As a member of the Mental Health and Quality Assurance team, the Clinical Training Specialist needs to be a team player who thinks critically and strategically; communicates effectively; is proactive and flexible.

The Clinical Training Specialist is responsible for supporting the Directors and Staff in planning, coordinating, and implementing the organizations strategies in quality assurance and continuous quality improvement activities to ensure compliance with state, federal and local laws, regulations, and contractual requirements for the mental health programs. The Clinical Training Specialist provides direct support to the mental health teams to ensure clinical staff are well-prepared and competent in meeting their documentation compliance and providing quality care to clients and families.

The Training Specialist will be based in our Fruitvale Office but will work with all of our Mental Health Programs (Alameda, Contra Costa, San Francisco, and Solano Counties).

QUALIFICATIONS:

• Registration with the BBS required.
• LCSW/LMFT/LPCC strongly preferred.
• 3-5 years clinical experience working in either community based mental health, wraparound, or residential settings with focus on Medi-Cal/EPSDT billing required.
• Knowledge and ability to interpret state regulations and requirements applicable to treatment and reimbursement under Medi-Cal, EPSDT and other mental health party payers.
• Ability to create and use PowerPoint slide presentations and/or other means of presenting materials for training.
• Experience training small and large groups.
• Ability to develop and maintain organized systems.
• Must be very detail oriented, accurate and timely with assigned tasks.
• Must possess great interpersonal skills, excellent verbal and written communication skills.
• Ability to take initiative, use good judgment and ask questions as needed.
• Ability to establish and maintain effective working relationships with staff and other agencies.
• Motivated, self-starter able to work in a team environment.
• Must be able to maintain strict confidentiality of various types of records including personnel, client, and clinical information.
• Must possess independent means of transportation and must travel between Agencys offices in Alameda, Contra Costa, San Francisco and Solano Counties.

DUTIES AND RESPONSIBILITIES:

• Provide monthly training to staff on areas related to their electronic health record, HIPAA, and systems work.
• Identify training needs for clinical staff by collaborating with the Quality Assurance staff and consultants.
• Develop training material to support clinicals staff growth in assessment and treatment planning.
• Develop training material that is customized to each countys documentation standards and provide to corresponding staff.
• Provide training to all clinical staff on a variety of topics including paperwork, evidence informed practices.
• Develop and support clinical programs in understanding how The Joint Commission policy and procedures impact client care.
• Provide training to clinical staff in understanding County, State, Federal, and The Joint Commission policy and procedures.
• Provide 1:1 and small group consultation to clinical staff around compliance and best practices.
• Track ongoing issues as it relates to clinical charts or performance.
• Maintain working knowledge and understanding of the agencys electronic health record for mental health programs.
• Support clinical programs by developing or updating existing clinical documentation guides.
• Assist in special projects and other duties as assigned by Training Director or Quality Assurance Staff
• Work with other agency departments to ensure the flow of needed information.

WORK ENVIRONMENT

While performing the duties of this job, the employee regularly works in an office or telehealth setting.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time, exempt position. Days and hours of operation are Monday through Friday, 9:00 a.m. to 5:00 p.m. (subject to change to meet the business needs).

TRAVEL

Local travel to various worksites is required.

WORK AUTHORIZATION/SECURITY CLEARANCE

Employees must pass a background check and receive TB and health clearances prior to employment. Good driving record is required and will be checked annually. Covid-19 vaccination required, including booster.

A BETTER WAY IS COMMITTED TO WORKFORCE DIVERSITY. QUALIFIED APPLICANTS WILL RECEIVE FULL CONSIDERATION WITHOUT REGARD TO AGE, RACE, COLOR, ETHNIC BACKGROUND, RELIGION, GENDER, SEXUAL ORIENTATION, HIV-STATUS, NATIONAL ORIGIN OR DISABILITY. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS.

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