Job Description
Responsibilities
- Provides advising and information to international students and the community regarding college policies, safety and conduct, housing, health insurance, cultural adjustments, financial matters, program availability and selections, etc.
- Provides excellent customer service to students, agents and the community via telephone, walk-in, and email.
- Serve as a Designated School Official (DSO) and assures compliance with DHS rules and regulations.
- Advises students on their federal, state and local requirements to maintaining their status in the U.S.
- Works with SEVIS and internal database to issue I-20s, process Registration, address updates, student requests for employment, etc in a timely manner.
- Monitors SEVIS alerts and communicates with students as required.
- Processes international admissions applications, enrollments, payments, and I-20s for multiple international student programs, such as Diploma Program, Global Access Program, Evening Certificate Program and the Concurrent Enrollment Program.
- Communicates clearly and effectively with academic units, students, and international representatives regarding the admission process
Required Qualifications
- Must serve as a Designated School Official (DSO).
- Previous experience working with an international student population.
- Experience advising international students on DHS/DOS rules and regulations.
- Experience with CEA
- Knowledge and skills in advising, counseling, active listening and critical thinking.
- Interpersonal skills.
- Ability to work with diverse populations and understands multicultural competencies;
- Working knowledge of Microsoft Office Suite
- Accuracy with data entry and maintaining student information
- Working knowledge of the Code of Federal Regulations (CFR) in regards to F-1, B-1/B-2, WT/WB and J-1/J-2 visas.
- Working knowledge and experience as a DSO in processing nonimmigrant visa documents and fulfilling SEVIS (Student Exchange Visitor Information System) reporting requirements set by the Department of Homeland Security.
Responsibilities of a DSO
Federal law requires DSOs to update and maintain student records in SEVIS.
A DSO also helps international students avoid problems by helping them do things through required processes. Some common topics international students may have questions about or should report to a DSO are:
- Working in the United States.
- Applying for a driver’s license.
- Applying for a Social Security number.
- Changing their major, program or degree level.
- Changing their education level.
- Transferring to a new school or taking a leave of absence.
- Taking a break from school.
- Traveling outside the United States.
- Moving to a new address.
- Changing their name.
- Requesting a program extension.
This position is full time from 9:00 am to 6:00 pm Monday through Friday with a one hour lunch break each day.
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Job Type: Full-time
Salary: $15.00 to $30.00 /hour
Company Description
A F International College is a small, personable English institute in downtown Los Angeles, in a modern yet comfortable high rise setting where students can make friends easily and develop their English skills fast. It is the mission of AFI to enable students to develop authentic English language skills and the cultural awareness to be competent in professional and social environments. As an institution, we strive for excellence in education and student services. We are committed to employing qualified, talented staff and instructors who support the use of independent, student-centered learning strategies. We recognize our responsibility to represent the ESL community through ethical, legal, and caring treatment of international students.