Qualifications: •Previous experience in customer service, sales, or other related fields •Ability to build rapport with clients •Ability to prioritize and multitask •Positive and professional demeanor •Excellent written and verbal communication skills

Responsibilities: •You will be responsible for helping customers by providing product and service information and resolving technical issues •This is a customer facing role focused on customer acquisition, retention and account management •Handle customer inquiries and complaints •Troubleshoot and resolve product issues and concerns •Document and update customer records based on interactions •Develop and maintain a knowledge base of the evolving products and services