Healthcare Customer Service Rep
Job Description
FULL TIME HEALTHCARE CUSTOMER SERVICE REP OPENINGS WITH A MAJOR HEALTHCARE COMPANY!
STARTING ASAP!! APPLY NOW TO GARRETT WITH A-LINE! GNOECHEL@ALINESTAFFING.COM
PAY RATE: $17.50+ per hour
HOUR_S_: Training 10am-630pm M-F, post training hours vary, 40 hours per week!
WHY APPLY:
DUTIES
In this role, you will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage and options. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience. You will have the opportunity to learn more about health care, while expanding your own experiences, and opening doors to additional opportunities within CVS!
EXPERIENCE
Required Qualifications: 1 year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience) ∙ Computer proficiency in Windows-based applications ∙ Ability to problem solve in a positive, productive manner ∙ Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life ∙ Reliability and compliance with scheduling standards ∙ Ability to exhibit patience and empathy and express assurance and confidence ∙ Strong customer service skills, including courteous telephone etiquette and professionalism ∙ Strong oral, interpersonal and communication skills
INTERESTED? APPLY ONLINE NOW OR CONTACT GARRETT NOECHEL AT 586-710-7979/GNOECHEL@ALINESTAFFING.COM