Job Description

NOW HIRING FOR A CUSTOMER SERVICE REPRESENTATIVE IN LINCOLN RHODE ISLAND. This PART-TIME position is a CONTRACT to POTENTIAL HIRE.

IF YOU ARE INTERESTED IN THIS POSITION PLEASE CONTACT ALEXIS SHIPMAN AT (586) 960-3847

CUSTOMER SERVICE REPRESENTATIVE COMPENSATION

· The pay for this position is $12-$13 per hour

CUSTOMER SERVICE REPRESENTATIVE HIGHLIGHTS

• This entry level position begins as a contract assignment and may have opportunity to hire on permanently
• The required availability for this position is Monday to Friday 10am to 2pm

CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION

· Respond to leave of absence inquiries regarding quarantine protocol due to the coronavirus (COVID-19).

· Be able to initiate and respond to leave of absence requests for personal leaves, health leaves and quarantine cases.

· Communicating to colleagues, HR team members as well as managers / supervisors and other key stakeholders either verbally and / or in writing.

CUSTOMER SERVICE REPRESENTATIVE REQUIREMENTS

· 1+ years of call center experience and/or customer service experience

· Associates degree in the related field or equivalent experience

· Excellent communication skills, including a strong command of the English language and the ability to clearly articulate details over the telephone.

· Ability to function in a high volume, production oriented, time sensitive environment

· Regular and timely attendance is an essential function of the job

· Proficiency with Microsoft Office Products

CUSTOMER SERVICE REPRESENTATIVE PREFERRED QUALIFICATIONS

· have competent PC skills

· prior experience

· Basic knowledge of leave of absence and FMLA

IF YOU THINK THIS CUSTOMER SERVICE REPRESENTATIVE POSITION IS A GOOD FIT FOR YOU, PLEASE REACH OUT TO ME! FEEL FREE TO CALL, E-MAIL, OR APPLY TO THIS POSTING!

ALEXIS SHIPMAN

(586) 960-3847

ASHIPMAN@ALINESTAFFING.COM