Job Description
FULL TIME HEALTHCARE CALL CENTER REPRESENTATIVE OPENINGS IN THE LAS VEGAS, NV 89128 AREA WITH A MAJOR HEALTHCARE COMPANY! STARTING ASAP!! APPLY NOW TO THU PHAN WITH A-LINE!
- PAY RATE: $15.00 per hour
- HOURS: Full-time 40 hours per week. Monday - Friday - 8am-5pm
POSITION DETAILS
- Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources
- Provide assistance to members and/or providers regarding website registration and navigation
- Document all activities for quality and metrics reporting through OMNI application
- Process written customer correspondence and provide the appropriate level of timely follow up
- May coordinate member transportation and make referrals to other departments as appropriate
- Maintain performance and quality standards based on established call center metrics including turn-around times
REQUIRED/PREFERRED:
- High School Diploma or equivalent required
- 1-2+ years of Call Center Customer service experience in a healthcare or insurance environment
- Ability to type, and navigate internet browsers, and a variety of systems/applications
WHY APPLY: Company Benefits!
- FULL BENEFITS AVAILABLE AFTER 90 DAYS: Medical, Dental, Vision, Life, Short-term Disability
- 401K AFTER 1 YEAR OF EMPLOYMENT: With employer match and profit sharing
- GREAT HOURS! Full-Time Monday through Friday, 40 hours per week – Overtime available paying time and a half over 40 hours worked.
- COMPETITIVE PAY RATE! With possible pay increases after 90 days of employment.
- WORK LIFE BALANCE! Growth Potential
PLEASE APPLY DIRECTLY FOR CONSIDERATION. - THU PHAN
Healthcare, Managed Care, Call Center, Inbound Calls, Outbound Calls, Customer Service, Data Entry, Pharmacy, Insurance Verification, Prior Authorization, Medicare, Medicaid, Marketplace