Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Remote Call Center Representative

A-Line Staffing Solutions

Remote Call Center Representative

Richardson, TX
Full Time
Paid
  • Responsibilities

    Job Description

    A-LINE STAFFING SOLUTIONS IS WORKING WITH A FORTUNE 500 HEALTHCARE COMPANY IN RICHARDSON, TX WHOM ARE IN NEED OF AN EXPERIENCED A HEALTHCARE REMOTE CALL CENTER REPRESENTATIVE TO BECOME A PART OF THE TEAM!

    PAY RATE: $12.50

    MUST LIVE IN THE DALLAS/FORT WORTH AREA!

    SCHEDULE:MONDAY THROUGH FRIDAY BETWEEN 7:00AM AND 8:00PM

     

    JOB DESCRIPTION:

    • The Intake Agent - Prior Authorization is responsible for the efficient accurate and timely prioritization and management of work.
    • Provides support to the Prior Authorization Department in meeting client expectations regarding efficiency service levels privacy maintenance and quality of decision-making.
    • Responsible for maintaining compliance with ERISA CMS and client specific requirements. Works as part of the team to meet business unit objectives.
    • This position is also responsible for receiving calls from physician offices and providing professional and courteous assistance to all callers through the criteria-based process.
    • The Intake Agent will follow criteria question set prompts to facilitate system-generated approvals.
    • Further responsibilities include maintaining complete timely and accurate documentation of all requests communicating to the physicians office pharmacies intake etc.

    REQUIRED QUALIFICATIONS:

    • Minimum of 1 year experience in Data Entry.
    • 1-year healthcare industry related experience (hospital, managed care, physician office, PBM etc).
    • Proficient in Windows applications (Word and Excel).
    • Problem solving skills, analytical ability. Strong written communication and interpersonal skills. Minimum 25-30 WPM. Detail oriented with excellent organizational skills.
    • Preferred knowledge of prescription drug products, dosage forms and usage. Medical / pharmacy terminology background.
    • High School Diploma

    WHY APPLY: COMPANY BENEFITS:

    • Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability
    • 401k after 1 year of employment: With employer match and profit sharing
    • GREAT Hours! Full-Time Monday through Friday, 40 hours per week
    • Competitive Pay Rates