Job Description
A-LINE STAFFING SOLUTIONS IS WORKING WITH A FORTUNE 500 HEALTHCARE COMPANY IN RICHARDSON, TX WHOM ARE IN NEED OF AN EXPERIENCED A HEALTHCARE REMOTE CALL CENTER REPRESENTATIVE TO BECOME A PART OF THE TEAM!
PAY RATE: $12.50
MUST LIVE IN THE DALLAS/FORT WORTH AREA!
SCHEDULE:MONDAY THROUGH FRIDAY BETWEEN 7:00AM AND 8:00PM
JOB DESCRIPTION:
- The Intake Agent - Prior Authorization is responsible for the efficient accurate and timely prioritization and management of work.
- Provides support to the Prior Authorization Department in meeting client expectations regarding efficiency service levels privacy maintenance and quality of decision-making.
- Responsible for maintaining compliance with ERISA CMS and client specific requirements. Works as part of the team to meet business unit objectives.
- This position is also responsible for receiving calls from physician offices and providing professional and courteous assistance to all callers through the criteria-based process.
- The Intake Agent will follow criteria question set prompts to facilitate system-generated approvals.
- Further responsibilities include maintaining complete timely and accurate documentation of all requests communicating to the physicians office pharmacies intake etc.
REQUIRED QUALIFICATIONS:
- Minimum of 1 year experience in Data Entry.
- 1-year healthcare industry related experience (hospital, managed care, physician office, PBM etc).
- Proficient in Windows applications (Word and Excel).
- Problem solving skills, analytical ability. Strong written communication and interpersonal skills. Minimum 25-30 WPM. Detail oriented with excellent organizational skills.
- Preferred knowledge of prescription drug products, dosage forms and usage. Medical / pharmacy terminology background.
- High School Diploma
WHY APPLY: COMPANY BENEFITS:
- Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability
- 401k after 1 year of employment: With employer match and profit sharing
- GREAT Hours! Full-Time Monday through Friday, 40 hours per week
- Competitive Pay Rates