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REMOTE Healthcare Call Center/Benefits Verification

A-Line Staffing Solutions

REMOTE Healthcare Call Center/Benefits Verification

Orlando, FL
Full Time
Paid
  • Responsibilities

    Job Description

    A-LINE STAFFING IS ACTIVELY SEARCHING FOR MULTIPLE, BENEFITS VERIFICATION REPS FOR A MAJOR HEALTHCARE COMPANY LOCATED IN ORLANDO, FL. THIS IS AN EXCITING OPPORTUNITY WITH A CLIENT THAT IS LOOKING TO MOVE FAST FOR THE RIGHT CANDIDATES. PLEASE CONTACT BRAD ZIDEK AT BZIDEK@ALINESTAFFING.COM FOR IMMEDIATE CONSIDERATION! OR CALL AT 412-823-2500.

    KEY RESPONSIBILITIES: • Conferences with patient to explain benefits and financial responsibilities, and arranges for funding programs if necessary. • Schedules patient’s deliveries and addresses all patient needs in one phone call with positive and caring attitude. • Ensures proper follow-ups are initiated so patient’s therapy is not disrupted. • Ensures individualized care goals are met. • Ensures the highest quality of care is provided and is in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures. • Ensures patients receive quality care by reviewing documentation, making visits with staff, reviewing care plans, conducting/participating in multidisciplinary team conferences, and reviewing patient satisfaction reports. • Plans and organizes work assignments, sets priorities and completes work with minimum supervision. • Adheres to the service policy and principles of the Advanced Care Scripts, Inc. Care Program. Professional Behavior Participates in Departmental Quality • Works with Insurance Companies to verify coverage and benefit levels. MINIMUM (REQUIRED) QUALIFICATIONS: (Must be met in order to perform the job at the required level) • Background in Health Care or Customer Service with at least 2 years’ experience. • Insurance knowledge preferred • Call center experience a benefit. • Computer knowledge required. PLEASE CONTACT BRAD ZIDEK AT BZIDEK@ALINESTAFFING.COM FOR IMMEDIATE CONSIDERATION! OR CALL AT 412-823-2500.