Job Description

TECHNICAL WRITER IV #11997723

PAY: $37/HR

REMOTE

3 MONTHS

ONE OF OUR CLIENTS IS LOOKING FOR A TECHNICAL WRITER WITH IOT TECHNICAL WRITING EXPERIENCE.

PLEASE SEE BELOW FOR DETAILED JD. IF INTERESTED PLEASE SEND ME YOUR RESUME.

*** WILL BE WORKING WITH THE HARDWARE AND SOFTWARE ENGINEERING TEAM. DAY TO DAY IS CREATING SYSTEM DOCUMENTATION, USER GUIDES, FAQS, INTEGRATION, AND API DEVELOPER GUIDES • IN PLATFORM DOCUMENTATION (TOOLTIPS, WELCOME INSTRUCTIONS, ETC.), RELEASE NOTES, ETC. PREVIOUS EXPERIENCE WORKING WITH AN AGILE OR SCRUM TEAM IS PREFERRED. PREVIOUS EXPERIENCE WITH SAAS IS STRONGLYPREFERRED. STRONG EXPERIENCE WITH RELEASE NOTES. – THEY WILL BE WORKING ON A TEAM THAT WILL CERTAINLY BE MAKING UPDATES/ TO SOFTWARE. VITAL TO BE ABLE TO CREATE THESE NOTES QUICKLY AND COMMUNICATE CLEARLY. STRONG MICROSOFT SUITE EXPERIENCE. BE FAMILIAR WITH END-TO-END DOCUMENTATION.

PREVIOUS IOT TECHNICAL WRITING EXPERIENCE IS REQUIRED.

RESPONSIBILITIES:

• Work with product managers, product marketing, and engineers to produce and maintain high

quality, world-class documentation, including:

• System documentation, User Guides, FAQs, Integration, and API developer Guides

• In platform documentation (tooltips, welcome instructions, etc.), Release Notes, etc.

• Product documentation such as change management, SLA, security/data policy, etc.

• Learn complex concepts and communicate the information in a way that is engaging and

understood by users.

• Assist in planning, scheduling, and tracking documentation work to meet required timing

• Write software documentation from technical specifications, discussions with developers, and

hands-on experimentation.

• Collaborate with creative directors and brand champions to follow design/style guides.

• Integrate use case and functional data into user documentation and examples.

REQUIRED QUALIFICATIONS:

• Bachelor's degree or equivalent experience in English, Communication, or Journalism.

• 3-5 years experience working as a Technical Writer or in a related job role.

• Excellent writing and proofreading skills in multiple mediums. SaaS experience is preferred.

• Strong communication and collaboration skills with the ability to work with different SMEs.

• Strong ability to analyze, synthesize complex content, and own end-to-end document creation.

• Familiarity with REST API, release notes documentation

• Good ability to prioritize different projects and a positive attitude to tackle challenges.

• Experience working with Agile/Scrum software development teams.

• Experience creating infographics such as diagrams, screenshots, workflows, graphs, etc.

PREFERRED QUALIFICATIONS:

• Proven ability to handle multiple projects simultaneously, with an eye for prioritization

• Firm understanding of the systems development life cycle (SDLC) and the lifecycle of

documentation from pre-release through ongoing maintenance.

• Certification through the Society for Technical Communicators

• Experience using XML tools to create documentation

• Previous software development experience

• Portfolio of work and/or writing samples.

Company Description

AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.