A/R Specialist – Credit Card Processing (2 Openings)

We’re seeking two experienced Accounts Receivable Specialists to support medical billing operations with a focus on credit card processing, payment posting, and reimbursement activities. This role requires strong customer service skills, call center experience, and the ability to work compassionately with patients. Candidates must have healthcare billing experience—specifically DME billing—and be able to read EOBs, understand coding and coverage requirements, and manage complex claim activity. Clean background checks are required due to the nature of the work.

Key Responsibilities:

• Process and post payments (credit card, EFT, ACH, checks) with accuracy

• Match payments to EOBs, research discrepancies, and perform write-offs per policy

• Submit claims to primary, secondary, and tertiary payers and resolve rejections

• Manage collections activities, follow up on unpaid claims, and perform appeals or corrections

• Analyze insurance trends and resolve underpaid or denied claims

• Communicate with patients, payers, and internal teams to resolve billing issues

• Maintain compliance with HIPAA, billing regulations, and internal processes

• Support documentation, batching, scanning, and other administrative functions

Must-Have Experience:

• Durable Medical Equipment (DME) billing

• Claim submission, payment posting, and appeals/denials

• Ability to read and interpret EOBs

• Understanding of medical coding, insurance rules, coverage criteria, and payment processes

• Strong customer service skills with compassion and empathy

• Tech-savvy and comfortable navigating billing systems and Microsoft Office

Requirements:

• High school diploma or GED (college preferred)

• Minimum 1 year in medical billing, reimbursement, or A/R role

• Strong communication, analytical ability, and attention to detail

• Ability to prioritize, investigate billing issues, and work cross-functionally

This role is ideal for someone who thrives in a fast-paced billing environment, enjoys problem-solving, and is committed to delivering accurate, patient-focused service.