Job Description

Established San Diego based insurance company has immediate opening for "Customer Service Rep / Underwriting Support" in Property/Homeowner division. This is an excellent opportunity to work with a growing, dynamic company that provides a friendly environment and career advancement!  

** INSURANCE EXPERIENCE PREFERRED, YET INDUSTRY TRAINING AVAILABLE FOR THE RIGHT CANDIDATE **

• WORK-FROM-HOME/REMOTE STATUS AT OUTSET *

JOB DUTIES INCLUDE:  

• Serve as the first line of contact in addressing questions and concerns from customers via phone and email correspondence - service approximately 70+ calls per day (75-90% day on phones)
• Process new business underwriting, endorsements, and/or renewals  
• Interpret individual program guidelines regarding acceptability, rating and procedures
• Review inspections and determine overall acceptability of each insured
• Data entry of policy changes
• Identify rating and data errors, as well as trends regarding acceptability

REQUIREMENTS INCLUDE:  

• Minimum 2 years office experience required, including strong customer service focus (call center experience highly preferred)
• Previous experience in Insurance field preferred, yet not required 
• Must possess strong communication skills - verbal & written
• Proficiency with MSWord & Excel, type min 40wpm, and possess strong mathematical skills
• Must have private work area at home with laptop or desktop available, including strong Internet connection
• Must possess High School diploma (or equivalency), Bachelor's degree a plus
• Spanish-bilingual fluency a plus!
• Verifiable references required from recent work history
• Must be able to successfully pass drug screen and background check requirements
• NOTE: P&C license not required

COMPENSATION:   This is a Full-time position by way of Temp-to-Hire status (temporary/probationary period is approx. 3 months) paying $19.00-$23.00 per hour DOE.  Outstanding benefits package upon hire!

SHIFT & LOCATION: Full-time schedule Monday-Friday 8:30am-5:00pm. Office located in Carlsbad, yet will be remote status for now (onsite status required in future).