Unique Fitness Studio; Spokane; Spokane Valley

A Unique Health and Fitness Studio

Unique Fitness Studio; Spokane; Spokane Valley

Spokane Valley, WA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Employee discounts

    Paid time off

    Training & development

    We are seeking a highly motivated and experienced People Manager to lead an energized team to help people improve their lives.

    If you a person who can lead others with purpose; Cares about working in a place where your actions help other's achieve, grow, thrive and live better lives; then the Studio Manager might just be the career for you.

    We’re looking for someone who is drive and excels at leading a team of individual to rally behind a goal and achieve it; A individual that sets high standards for themselves as well as the people for whom they are responsible Someone who is willing to work hard to exceed expectations; An individual who will welcome every person entering their studio by name, and help uphold a culture driven to help others live more active lives.

    As the Studio Manager, you will be responsible for overseeing the daily operations of our studio, member engagement, new member acquisition, staff, and ensuring the overall business is running smoothly. This is a key leadership role that requires excellent organizational skills, strong communication abilities, and a passion for delivering exceptional customer service.

    FITNESS STUDIO MANAGER JOB DESCRIPTION:

    You will be responsible for providing leadership and daily direction to the sales and fitness coaching team. The individual in this critical position must have a solid understanding of sales and operational excellence. As the lead for the sales function, the Studio Manager must execute a lead generation/marketing strategies, plan to increase fitness program sales, as well as promote the health and wellness benefits that are associated with a healthy lifestyle. we are looking for a person who exhibits a high-caliber approach to leading, business development, and staff development.

    COMPENSATION

    $67,700 Annual base pay

    PLUS Monthly, Quartley, and Annual Bonuses

    QUALIFICATIONS

    People Management Experience: 2-3 Years (Preferred)

    Sales Experience: 3 years (Preferred)

    Associates or Bachelor's degree (Preferred)

    ESSENTIAL DUTIES & RESPONSIBILITIES:

    • Manage and supervise all aspects of the studio's operations
    • Develop and implement strategies to drive sales and achieve revenue targets
    • Maintain inventory levels and ensure stock availability
    • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
    • Train and supervise staff members, including conducting interviews and employee orientations
    • Monitor employee performance and provide coaching and feedback as needed
    • Ensure compliance with company policies and procedures
    • Oversee cash register operations and maintain accurate financial records
    • Collaborate with the marketing team to develop promotional campaigns and initiatives
    • Stay updated on industry trends and competitor activities

    JOB QUALIFICATIONS:

    Previous experience in retail management or a similar role with strong sales skills

    Strong leadership skills with the ability to motivate and inspire a team

    Excellent communication and interpersonal skills

    Knowledge of sales management techniques and strategies

    Familiarity with cash register operations and basic accounting principles

    Ability to conduct interviews and employee orientations

    Attention to detail and strong organizational skills

    Professional phone etiquette

    Ability to work and function in a Team environment

    Flexible to work day, evening, and/or weekend hours as needed

    Health & Fitness minded people with a passion for fitness strongly preferred-Associate or Bachelor's degree in business or related field preferred

    Ability to work and function in a Team environment

    Flexible to work day, evening, and/or weekend hours as needed

    Health & Fitness minded people with a passion for fitness strongly preferred

    OPERATIONAL DUTIES:

    Enforce business practices, systems and operational processes

    Provide and maintain the highest level of customer service

    Provide effective decision-making regarding customer service issues

    Plan and promote special events for the studio monthly using effective business-to-business and community outreach events.

    Responsible for conducting staff performance reviews

    Responsible for ensuring that the facility is exceptionally clean, maintained, and operationally sound

    WORK SCHEDULE

    Full-time of at least 40 hours per week in the studio and additional hours outside the studio. This is position with flexible work hours as needed

    ADDITIONAL EMPLOYMENT BENEFITS:

    Monthly bonuses upon meeting specific metrics

    PTO

    401k

    Paid Training

    Growth Opportunities