Job Description

SALES SUPPORT SPECIALIST

JOB SUMMARY:

NIB Direct, is seeking a Sales Support Specialist. This role is accountable for supporting the sales team and infrastructure with responsibilities that include onboarding clients, planning for events, reporting &analytics and any related tasks deemed appropriate by the Director of Sales. The ideal candidate is detail oriented with excellent communication skills.

SUPERVISORY RESPONSIBILITIES:

• None

REPORTS TO:

Director of Sales

DUTIES/RESPONSIBILITIES:

• Onboarding new clients
• Facilitating the creation and management of MSA, IO’s, and campaign revisions
• Tracking and organizing client related tasks through sales CRM
• Respond to clients requests/questions timely
• Maintains organization with goal setting and revenue/profit tracking
• Participates in event planning activities for conferences and events
• Liaison between Sales and Media as needed
• Manage incoming phone calls and voice mails for Sales inquiries
• Maintain email lists for current and prospective client communication

REQUIRED SKILLS/ABILITIES:

• 2-3 years of sales support or customer support experience
• Bachelor's degree, Intern or equivalent experience
• Organized, detail oriented and excellent communication skills (written and verbal)
• Proficient with MS Office and/or Google Workspace Office Applications
• Excellent interpretive skills, allowing the candidate to understand and make recommendations to improve our sales processes
• Proven track record of sourcing, developing, and maintaining business relationships
• Adaptable: Capable of adjusting to changing priorities, sometimes daily.
• Resourceful: Great at solving unstructured problems with little to no supervision in a fast-paced, high stakes environment.
• Team Player: Demonstrates a strong ability to contribute to the business along with business unit team members and managers; establish collaborative relationships with peers.
• Must have strong interpersonal skills and the ability to establish, develop, and maintain business relationships.

EDUCATION AND EXPERIENCE:

• Bachelor's degree, Intern or related experience
• At least two years related experience required.
• Ability to function remotely successfully

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.

WHY NIB DIRECT?

• Generous Benefits Plan: Medical, Dental & Vision Coverage
• Flexible spending accounts & Insurance Coverage
• 401(k) Retirement Plan
• Paid Time Off (A4D recognizes the importance of work-life balance)

Company Description

A4D - Where Technology and Advertising Merge Technology continues to play a larger role in our everyday lives. Advertising, one of the oldest industries, has yet to completely embrace the benefits that technology can bring to it. At A4D we are transforming technologies to facilitate the complexity that is the Advertising world. Using systems like personalization engines that use machine learning to building our own video testing platform that uses the cartesian product, A4D is fully committed to solve marketing problems via technology. A4D's Advertising Network offers our advertisers a one-stop solution for scaling their advertising marketing solutions. Performance based marketing is an amazing alternative for advertisers frustrated with the expensive and non-guaranteed results of CPM and CPC advertising. The CPA model is the optimal method of buying online advertising because the advertiser defines the acquisition they are seeking in advance (a sale on a website, a form being filled, a download, etc.) and only pays when either of those acquisitions occur.