Member Service Representative (Inbound Call Center)
Job Description
AAA OREGON/IDAHO IS LOOKING FOR INDIVIDUALS WHO ARE PASSIONATE ABOUT HELPING PEOPLE TO JOIN OUR WORLD-CLASS CALL CENTER!
$1,000 SIGNING BONUS! Paid after 90-days of active employment
WE HAVE POSITIONS AVAILABLE BASED OUT OF BOTH OUR PORTLAND, OREGON AND BOISE, IDAHO CALL CENTER LOCATIONS.
APPLY AT: WWW.OREGON.AAA.COM/CAREERS
LOCATION: .Onsite training. Work from home eligible after 30-to-90-day training period.
HOURS: Day and Swing shifts available. Full-time with set schedule.
START DATE: Training classes starting in January and February 2022.
PAY: Starting at $16.25 PER HOUR PLUS shift and bilingual differentials up to an additional $3.25 per hour. SIGNING BONUS AVAILABLE!
FULL BENEFITS: Employee and family health and dental insurance, up to 9% 401(k) employer contribution, life/disability insurance, free AAA membership, professional advancement and more.
$125 bonus after hire if verified, fully vaccinated for COVID-19.
The Member Service Representative assists AAA members with roadside assistance and membership sales. In this position, you will determine the appropriate level of service, route calls and accurately record information via computer while providing top quality member service. The Call Center is a fun and energetic environment that is looking for like-minded individuals that love helping people.
Desired skills include:
We offer:
We embrace the word go but know when to slow down and breathe in. We believe in quality time, in family time, in getting home on weeknights and away on weekends. We are forward thinking- We go to jobs we like, and we want every dollar to matter. We look for balance, for security and stability, for peace of mind. We are sons, daughters, mothers and fathers. We are doers, sharers and learners. We get our feet wet- we hike, bike, ski, surf, climb, fish, hunt and gather. We go for a great deal, a challenging workout and a wide-open road. We drive, ride, cruise and fly. We are sightseers, adventurers and explorers; discovering new places, uncovering new worlds. We go for the past, present & future. We are AAA.
COVID-19 RELATED NOTICE: This position is onsite during 30-90-day training period in a AAA Oregon/Idaho Service Center. AAA Oregon/Idaho has taken strict precautions to ensure the safety of team members onsite at all times.
APPLY AT: WWW.OREGON.AAA.COM/CAREERS
Company Description
AAA Oregon/Idaho is a local not-for-profit organization serving more than 800,000 AAA members in Oregon and southern Idaho. For over 100 years, AAA has been dedicated to helping travelers with roadside assistance, travel and insurance services, discounts and much more. AAA Oregon/Idaho is passionate about offering innovative, relevant services to our members in the great Northwest, pioneering services like mobile electric vehicle charging and bicycle roadside assistance.