Awarded Denver Post Top Workplaces! We are an exclusive Nexstar member-owned company with network access of over 700 independent residential Plumbing, HVAC and Electrical Contractors across the United States.

Your career in Plumbing, HVAC and Electric starts here at AAA Service Plumbing, Heating & Electric! A four-time winning Best Place to Work, this is the company that will transform your career as a Membership Coordinator. At AAA we strive to ensure our employees are taken care of. We are known for stability and lateral growth amongst other career advancement opportunities!

• 2 weeks PTO by first year of employment
• NO on-call shifts & NO after-hours calls
• Get paid weekly! Every Friday is payday!
• Employee discounts
• Set weekly work schedule – always have 2 consecutive days off.
• 70-100% paid medical premiums including dental, vision and life insurance
• Company Matched 401K
• Closed/paid holidays in addition to Paid Time Off
• Plus, a family. This is last on the list because it is most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You will come to love our company outings; causal office environment and you will build life-long friendships at AAA.

The Schedule: Monday - Friday 10:00 am - 6:30 pm

Pay: $17.00/hour

Bonus Pay: Spiff for percentage growth as well as sold memberships

What We Do

We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating, air conditioning and electrical systems.

The Big Task

Our goal is to ensure that AAA Service Agreement members receive high value, experience strong customer service, and feel a deep mission connection to our organization. The Member Services Coordinator is a key link with our members. S/he will ensure that the AAA membership program is well-organized and meets the needs of our clients. S/he will work collaboratively with internal and external colleagues and partners to ensure that membership is fully integrated across all facets of AAA Services Coordination of Membership Program.

Key Sub Tasks

Exhibits consistently professional and congenial customer service practices:

• Ensure that data about our members is accurate and up to date, using Service Titan.
• Process membership applications: manage membership recruitment and renewal appeals and invoicing.
• Collect payment information and process payments.
• Monitor and report on key metrics related to membership growth
• Generate reports to inform member engagement strategy.
• Coordinate current member service programs including scheduling all services during shoulder times.
  

Basic Qualifications:

Education: High school diploma or equivalent GED

Experience: Minimum 1 year assisting customers in a customer service environment

Additional Benefits include:

• On-going technical and sales development training from the best in the business.
• Professional respect and a great team environment!

Why work for AAA? We have been exceptionally serving the Colorado community for 35 years and we are always striving to cultivate top talent to help us live our key value of customer service first. Come join our team!

If you want to be part of something bigger than just a job – make this career move and find exactly what you are looking for. You will work for a company where you are appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about AAA Service Plumbing by visiting aaatoday.com