Job Description
Founded in 1990 AAM is celebrating nearly 30 years of being the industry leader in Professional HOA Management services in the United States. We specialize in the forward planning and strategic management of master-planned, single-family, condominium, active adult, urban high‐rise, and mid‐rise communities. With over 800 employees among 12 offices in 11 states, AAM is a professional and reliable leader within our industry. For more information, visit www.associatedasset.com.
POSITION RESPONSIBILITIES:
- Perform a wide spectrum of administrative duties that are essential to successfully enforcing community Covenants, Compliance & Regulations (CC&Rs), provide administrative support, and other tasks as directed to On-site Community Manager and other on-site staff members.
- Develops a working relationship with community board members and homeowners.
- Extend top-notch customer service and problem resolution via phone and face-to-face interaction with board members and residents.
- Provide traditional office support by maintaining calendars and appointments, composing correspondence, and creating/maintaining database information.
- Arrange various meetings (times/locations) and prepare all correspondence necessary to notify included parties.
- Assists with community inspections of common areas according to AAM’s management contract.
- Work with vendors to provide direction and collect bids per the manager.
- Perform various general accounting duties, including some A/P, A/R, coding of invoices, and billing.
- Maintains accurate and current association records.
- Performs other duties as directed by management staff.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Ability to multitask, and prepare and process large amounts of administrative items while being detail-oriented.
- Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
- Exceptional organization and tracking skills.
- Ability to function efficiently in a high volume, fast-paced environment.
- Ability to proficiently utilize computer programs and database systems, including Microsoft Office, internet, and e-mail systems.
- Ability to interact and work professionally, positively, and effectively with homeowners and staff at all levels.
- Excellent customer service skills.
- Advanced communication skills both verbally and written.
- Ability to work collaboratively and cooperatively within the department as well as with other departments.
PHYSICAL DEMANDS & WORK ENVIRONMENT
- Primarily sitting in an office setting utilizing a computer.
Company Description
Founded in 1990 AAM is celebrating over 30 years of being the industry leader of Professional HOA Management services in the United States. We specialize in the forward planning and strategic management of master-planned, single-family, condominium, active adult, urban high‐rise, and mid‐rise HOA communities. With over 800 employees among 12 offices in 11 states, AAM is a professional, reliable, and continuously growing leader within our industry. For more information, visit www.associatedasset.com.