Job Description

If you are looking to join a team that takes pride in a high-performing culture, with a specific focus to empower employees to reach their highest potential; then you may have just found your perfect fit with Associated Asset Management (AAM).

POSITION SUMMARY:

Primarily responsible for providing administrative assistance to assigned Community Managers which includes customer service, preparing/mailing violation letters, and overall administrative duties that lead to the success of ongoing projects.

POSITION RESPONSIBILITIES:

• Provides direct support to assigned Community Managers in order to meet community standards.
• Addresses customer issues and ensures effective, long-term solutions.
• Provides customer service to homeowners via phone and email.
• Provides support to community managers which include answering phones/returning calls, composing correspondence, sending/receiving faxes, creating and maintaining spreadsheets, etc.
• Maintains an effective process for tracking architectural submittals.
• Arranges Board of Directors (BOD) meetings (times/locations) and prepares all correspondence necessary to notify parties and updates, prepares and mails BOD meeting packets.
• Ensures necessary information is organized and accessible to Community Managers on the day of BOD meetings.
• Works with vendors to provide direction and collect bids per the manager.
• Designs brochures, pamphlets, handouts, etc. for communities.
• Maintains strict adherence to community and company deadlines.
• Provides relief to the front receptionist.
• Performs other related duties as directed.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Primarily sitting in an office setting utilizing a computer.
• May be required to lift boxes, fill paper trays, and do other minor physical office-related tasks.

Company Description

Founded in 1990 AAM is celebrating over 30 years of being the industry leader of Professional HOA Management services in the United States. We specialize in the forward planning and strategic management of master-planned, single-family, condominium, active adult, urban high‐rise, and mid‐rise HOA communities. With over 800 employees among 12 offices in 11 states, AAM is a professional, reliable, and continuously growing leader within our industry. For more information, visit www.associatedasset.com.