Job Description
WHO WE ARE: AB Business Group is the newest, most innovative Energy & Business Consulting Broker in Western Pennsylvania. Achieving immeasurable success under the managing partners in the Chicago, Illinois and Maryland markets, our team opened it's doors in Monroeville, PA in 2023. ABBG provides various marketing campaigns, new business strategies, and reliable sales, while fulfilling the commitment to market our clients' products with integrity. We are expecting to open multiple offices across the Northeast in the upcoming years by exceeding expectations for our clients' demands. HOW WE DO IT: Grow, Improve, and Engage is our focus as an organization to ensure we succeed by executing the right things. These are our Core Values and are How We Win in the marketplace. Our Winning Behaviors are: * Be Customer & Results Driven * Anticipate the Possibilities * Collaborate & Care * Communicate Responsibly * Develop Self & Others * Get Better Every Day WHAT WE OFFER YOU: * A fulfilling career with the ability to contribute and grow into management. * A comprehensive suite of benefits * Competitive salary commensurate with experience HOW YOU'LL MAKE A DIFFERENCE: * Meet and follow sales requirements and goals set forth from management. * Provide proper follow-up by returning all customer inquiries promptly. * Process orders once received from customers. * Help manage an effective and cost efficient product for customers. * Maintain superior customer service by tracking missing orders, answering / correcting complaints concerning billing, service rendered. * Refer customer concerns of service failure to the designated department for investigation. * Building strong client relationships to maintain old business and acquire new customers * Resolving complaints and keeping track of all processes that pertain to the client's desires * Acting as the client's representative in a firm to ensure that their demands are met with a focus on improving the customer experience * Collecting and analyzing data concerning consumer behavior to understand changing needs * Communicating with clients to ensure that all of their needs are understood and addressed WHAT THIS ROLE NEEDS: Education: * High School diploma, and one to three years related experience and / or training; or equivalent combination of education and experience. College degree or equivalent experience preferred. Related Skills and Knowledge: * Developing Sales/Customer Service Our focus on integrity, teamwork, and high performance creates an ideal work environment for every one of our employees. Job Type: Full-time Pay: $42,000.00 - $72,000.00 per year Schedule: * 8 hour shift * Day shift * Monday to Friday Supplemental pay types: * Bonus pay Experience: * Customer service: 1 year (Preferred) Company Description AB Business Group is the newest, most innovative Energy & Business Consulting Broker in Western Pennsylvania. Achieving immeasurable success under the managing partners in the Chicago, Illinois and Maryland markets, our team opened it's doors in Monroeville, PA in 2023.
Company Description
AB Business Group is the newest, most innovative Energy & Business Consulting Broker in Western Pennsylvania. Achieving immeasurable success under the managing partners in the Chicago, Illinois and Maryland markets, our team opened it’s doors in Monroeville, PA in 2023.