Benefits:

401(k)

Flexible schedule

Paid time off

Job Summary:

About PlayThinks: PlayThinks is a dedicated Jewish non-profit clinic specializing in Applied Behavior Analysis (ABA) therapy. Our mission is to provide compassionate, high-quality care to individuals with autism and related developmental disorders, fostering growth and independence through evidence-based practices and community support. Using the teachings of Professor Reuven Feuerstein, we provide opportunities for our clients to engage in enriching play which facilitates a truly one-of-a-kind learning experience.

Position Overview: The ABA Office Manager and Scheduler will play a crucial role in ensuring the efficient operation of PlayThinks. This individual will be responsible for managing the day-to-day administrative functions of the clinic, including scheduling appointments, coordinating with staff, and overseeing office operations. The ideal candidate will be detail-oriented, highly organized, and able to provide exceptional support to both clients and staff.

Key Responsibilities:

Office Management:

Oversee daily administrative operations to ensure smooth and efficient clinic functioning.

Manage office supplies and inventory, including ordering and restocking as needed.

Maintain a welcoming and professional environment for clients, families, and staff.

Scheduling:

Coordinate and manage appointment scheduling for clients and therapists, ensuring optimal use of resources.

Handle rescheduling and cancellations, while effectively communicating changes to all parties involved.

Develop and maintain schedules for ABA therapy sessions, assessments, and other clinic activities.

Client and Staff Support:

Serve as the primary point of contact for client inquiries and provide exceptional customer service.

Assist with the intake process for new clients, including gathering necessary documentation and information.

Support therapists and other clinic staff with scheduling needs and administrative tasks.

Record-Keeping and Documentation:

Maintain accurate and confidential client records, including session notes and billing information.

Ensure compliance with HIPAA regulations and other relevant confidentiality requirements.

Assist with data entry and reporting as needed.

Communication:

Facilitate effective communication between clients, families, and clinic staff.

Organize and distribute internal communications, including memos and announcements.

Coordinate with external vendors and service providers as necessary.

Compliance and Quality Assurance:

Ensure adherence to organizational policies and procedures.

Assist with audits and reviews to maintain high standards of service delivery.

Identify opportunities for process improvements and contribute to the development of best practices.

Qualifications:

Education: Bachelor’s degree in Business Administration, Office Management, or a related field preferred.

Experience: Minimum of 2 years of experience in office management or administrative roles, preferably in a healthcare or non-profit setting.

Skills:

Strong organizational and time management skills with the ability to multitask effectively.

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Theralytics and office management software.

Familiarity with ABA therapy or experience in a similar therapeutic environment is a plus.

Attributes:

Detail-oriented with a high level of accuracy in all tasks.

Ability to maintain confidentiality and handle sensitive information with discretion.

Demonstrated ability to work collaboratively in a team-oriented environment.