POSITION SUMMARY

The Recovery Technician position provides assistance to Case Managers, Therapists, Counselors, Admissions and any other department as needed. The Recovery Technician provides ongoing support to clients aligning with the goal of living a substance-free life.

Decision-making is primarily technical with established policies, procedures and standards providing the basis for compliance decisions. Problems range from simple to complex. Research, consultation with others, and developing solutions is an expected and routine part of the work. There is significant interaction with a variety of others in situations that require sensitivity, flexibility and the ability to influence others.

DUTIES AND RESPONSIBILITIES:

• Aid residents requiring assistance dealing with substance abuse problems.
• Formulate program for treatment and rehabilitation of client, using knowledge of drug and alcohol abuse problems and counseling and treatment techniques.
• Advise clients individually and in group sessions to assist in overcoming alcohol and drug dependency.
• Closely observe and physically check each client receiving detoxification services at least every 30 minutes during the first 72 hours following admission. Physical checks must be face-to-face.
• Observe all detox and residential clients by conducting headcounts and safety monitoring.
• Monitor clients’ medication and maintain logs documenting processes.
• Adhere to medication policies and procedures.
• Prepare daily reports.
• Deliver assigned educational module groups and oversee structured activities.
• Perform administrative duties such as filing, copying, answering phones, etc.
• Maintain shift communication logs.
• Assist with and participate in all regularly scheduled social recovery activities and services occurring during an assigned shift.
• Attend and participate in mandated staff meetings and scheduled team meeting and trainings as required.
• Assist with the coordination of maintaining the program food and supply needs as needed.
• Provide support in a professional, courteous, confidential, and timely manner to other employees or any other individual requiring assistance related to the essential functions of this position.
• Maintain the confidentiality of residents, employees, and the organization.
• Maintain professional relationships and observe the appropriate boundaries and limits with clients.
• Maintain appropriate attendance record.
• Understanding of ACA procedures and interventions used in keeping clients engaged in treatment
• Other duties as assigned.

EXPECTATIONS:

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

COMPETENCIES:

• Moderate clinical skills.
• Understanding of treatment program structure and facility policies and procedures.
• Must be detail oriented.
• Able to work under pressure with flexibility and dependability.
• Strong interpersonal, organizational and analytical skills.
• Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Principles and processes for providing client services. This includes client meeting quality standards for services, and evaluation of client satisfaction.
• Exceptional client/client service with the ability to resolve service issues.
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Ability to handle multiple priorities with a sense of urgency.
• Excellent interpersonal communication (verbal and written) and presentation skills.
• Accountability for personal attitudes and behavior.

ABILITIES:

• Listen to and understand information and ideas presented through verbal and written words and sentences.
• Communicate information and ideas verbally and written so others will understand.
• Apply general rules to specific problems to produce answers that make sense.
• Identify/recognize when something is wrong or is likely to go wrong and know who to involve for resolution.
• Generate various ideas about a given topic.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Environment: Work is performed primarily in a standard clinical environment with extensive client contact and frequent interruptions. Due to the nature of the work, the associate may be exposed to bodily fluids and odors on an occasional basis.

• Vision: Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

• Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 40 pounds); to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

• Hearing: Hear in the normal audio range with or without correction.

EDUCATION AND EXPERIENCE:

Minimum Qualifications

• High School diploma or GED
• Enrollment as an intern with either CAADE or CCAPP and the willingness to obtain a certification within 5 years.
• Minimum of two (2) years of experience in a behavioral health setting.
• Valid driver’s license
• Must have and maintain CPR and First Aid certifications.

Preferred Qualifications

• Associate’s or Bachelor’s degree
• Have valid driver’s license_ and_ proof of insurance.
• Four (4) years of experience in a behavioral health setting.