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Customer Service Agent

ABGL Solutions

Customer Service Agent

Orlando, FL +1 location
Full Time
Paid
  • Responsibilities

    About ABGL Solutions: We develop strategies, projects and services for the sports industry. ABGL Solutions is a specialist sports agency delivering excellence, world-class expertise and incredible industry knowledge to the sports industry with our creative marketing, communications, PR, event and digital services.Job description: As a Customer Service Agent, your role will require you to establish relationships with our client base through inbound and outbound sales operations. You'll discuss the services available and turn opportunities into sales by identifying customer needs and promoting the benefits.

    Salary range: $44000 - $52000 per year.Responsibilities:

    Prepare for client presentations by assembling product literature, forms, client reports, and other applicable information. Extensive responsibility for the preparation of account paperwork.

    Effectively manage customer inquiries and questions regarding various products and services. If appropriately licensed, meet with prospective clients individually to describe product offerings.

    Submit communications.

    Handle marketing and sales projects as needed.

    Support the representatives and advisors with seminars, including marketing/promotion, maintaining seminar supplies, and collecting prospective client data.

    Qualifications

    High school diploma, general education degree or equivalent.

    Ability to stay calm when customers are stressed or upset.

    Comfortable using computers.Experience working with customer support.

  • Locations
    Orlando, FL • Miami, FL