Job Description

WE ARE SEEKING A DETAIL ORIENTED HOUSEKEEPING INSPECTOR TO JOIN OUR TEAM.  THE IDEAL INDIVIDUAL WILL HAVE PREVIOUS HOUSEKEEPING EXPERIENCE, AND HAVE AN EXTRAORDINARY CUSTOMER SERVICE FOCUS. 

GENERAL RESPONSIBILITIES:

• Inspect guest rooms and public spaces to ensure all cleanliness standards are met
• Prioritize vacant rooms that need immediate cleaning and list of prospective check outs and assign rooms to housekeepers
• Assign housekeeping staff duties and inspect work for conformance to prescribed standards of cleanliness
• Communicate with Manager and/or Front Desk of rooms ready for occupancy
• Inventory stock levels to ensure adequate supplies
• Issue supplies and equipment to housekeeping staff
• Notify Manager of any performance issues/concerns
• Ongoing review of rooms, halls and lobbies to determine need for repair or replacement of furniture/equipment and make recommendations to management team
• Conduct training of new employees, explaining Colwen policies, housekeeping processes and standards, and to demonstrate use and maintenance of equipment
• Attend training seminars as directed
• Attend staff meetings with department leaders to discuss policy, guest complaints and make recommendations for improvements in efficiency

Qualifications

ADDITIONAL RESPONSIBILITIES:

• Supervisory experience in the Hospitality/Hotel industry
• Specific brand knowledge is a plus
• Strong Leader of people
• Proficient in English language/Bilingual is a plus
• Intermediate computer skills 
• Familiar with common computer software programs
• Must be willing to work weekends & holidays
• May require overnight stays
• Some work in office
• Must be willing to work varied hours

Additional Information

COLWEN HOTELS OFFERS A COMPREHENSIVE REWARDS AND COMPENSATION PACKAGE FOR ELIGIBLE ASSOCIATES THAT INCLUDES:

• Opportunities for advancement and career growth 
• Warm and supportive work environment 
• Competitive Wages 
• Medical, Dental and Vision Insurance 
• Company-funded Health Reimbursement Account 
• Flex Spending Account 
• Voluntary Life Insurance 
• Short Term and Long Term Disability
• 401(k) retirement plan with Employer Match after one year of employment 
• Paid Time off Programs 
• Holiday Pay 
• Jury Duty Leave and Bereavement Leave
• Hotel Discounts

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V