Benefits:

Company parties

Competitive salary

Health insurance

Paid time off

Training & development

Vision insurance

About the Role:

Services By J National LLC is looking for a detail-oriented A/R & Collections Specialist with hands-on ServiceTitan experience to join our growing team in Carrollton, TX. This is a great opportunity to bring your billing expertise to a fast-paced service company where your work directly impacts the financial health of the business. If you thrive in a structured environment and love keeping accounts in order, we want to hear from you!

Responsibilities:

Manage accounts receivable processes including invoicing, payment posting, and account reconciliation

Conduct outbound collections calls and follow-ups on outstanding balances

Utilize ServiceTitan to track, manage, and update customer accounts and billing records

Identify and resolve billing discrepancies and disputes in a timely manner

Generate and analyze A/R aging reports to prioritize collections efforts

Communicate professionally with customers regarding payment arrangements and account status

Coordinate with field and operations teams to ensure accurate job costing and invoicing

Requirements:

Hands-on experience with ServiceTitan software is required

2+ years of accounts receivable and/or collections experience

Strong understanding of billing, invoicing, and payment reconciliation processes

Proficiency in Microsoft Excel and general accounting software

Excellent communication and negotiation skills for customer-facing collections

High attention to detail with strong organizational and time management abilities

Experience in the home services or field service industry is a plus

About Us:

Services By J National LLC is a trusted name in the home and commercial services industry, known for delivering reliable, high-quality work to customers across the region. Our clients keep coming back because of our commitment to excellence and professionalism on every job. We foster a supportive team culture where employees are valued, empowered, and given the tools they need to succeed.