Job Description

WIRELESS ZONE- VERIZON WIRELESS AUTHORIZED RETAILER

SALES ADMINISTRATIVE SUPPORT

We are looking for a high-energy, reliable individual with outstanding administrative and customer service skills to support our outside sales team. The ideal candidate will enjoy working with the public, possess excellent communication skills and handle multiple administrative tasks. As an Administrative Sales Support Specialist, you'll get to know our communication technology inside and out. And you'll be the one everyone else looks to when it comes to what's next in wireless and wired technology solutions. It's good to be the expert.

WIRELESS ZONE In 1988 Wireless Zone opened its first store in Wethersfield CT. Today we've grown to become the largest Wireless Franchise in the US.  We take pride in being a first name only company and realize that employees are the key to our continued success. Today our employees are committed to the same standards of outstanding customer service that helped to found the company. We are dedicated to being the nation's top wireless retailer by providing the best customer experience.

Responsibilities:

• Planning and scheduling meetings and appointments
• Support our B2B sales reps in all aspects of the business.
• Work directly with accounts on facilitating orders and customer service issues.
• Trouble shoot customer issues and come up with customer specific solutions.
• Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features
• Interacting with customers and providing prompt and courteous customer service to all customers in person, via phone or email correspondence.

JOB QUALIFICATIONS:

• Organized - superior attention to detail
• Strong verbal and written communication skills
• Proficient in Word and Excel
• High school diploma required. 
• Professional demeanor and appearance

Wireless Zone offers flexible hours, great pay, ongoing professional training and support, and an attractive comprehensive benefits/retirement package including:

• Robust Health Insurance, Dental and Vision Coverage
• Full time employees receive free life insurance.
• Retirement Plan with 100% Company Match
• Generous Paid Vacations, Paid Sick Days, Paid Training
• Company Product Discounts & Employee Purchase Program Through Verizon Wireless, say good bye to your HUGE phone bill!
• On-going training on the latest technology
• A fun, fast paced work environment
• Opportunities for advancement, come grow with us!

Location available: New London, CT

WIRELESS ZONE IS AN EQUAL OPPORTUNITY EMPLOYER (M/F/D/V).